About AxisCare
AxisCare is a home care software platform from AxisCare that supports agency operations. It combines admin mobile app, caregiver mobile app, and caregiver satisfaction survey to help improve efficiency and improve caregiver engagement. Additionally, it offers custom forms and custom reporting for tailored data management. This flexibility allows agencies of all sizes to adapt the software to their specific needs while ensuring they can scale effectively. With easy access to mobile applications, caregivers can report satisfaction, and administrators can manage operations efficiently. Key capabilities: Admin Mobile App Caregiver Mobile App Caregiver Satisfaction Survey Custom Forms Custom Reporting Best for: home care agencies that need a customizable solution for scheduling and operational management.
AxisCare is a best-in-class, all-in-one home care management platform known for being exceptionally user-friendly, highly customizable, and backed by industry-leading customer support. It provides a robust, compliant solution for non-medical personal care and Medicaid agencies of all sizes, excelling in seamless EVV, intuitive scheduling, and comprehensive financial workflows. Its scalable, client-count-based pricing makes it an accessible choice for agencies planning for growth. While it is not the cheapest option and its built-in CRM is somewhat basic, AxisCare is the top recommendation for agencies that prioritize ease of use and responsive support to streamline operations and ensure compliance.
Pros & Cons
- +Ability to have staff access in service training via the app.
- +You are able to quickly and easily add and delete shifts.
- +AxisCare is extremely user-friendly.
- +You can customize each client and each caregiver for pay rate, mileage, expenses, etc
- +They have a great customer service
- −Certain items on the software have a long loading time.
- −This site is not very mobile-friendly when you are using it as an office manager
- −I had issues with billing batches rejecting due to a space in a diagnosis
Features
Key features
- Customization and Forms Builder
- Features a highly flexible Forms Builder that allows agencies to create custom forms, reports, and workflows tailored to their unique processes and specific payer requirements (a user favorite).
- Award-Winning, Intuitive Scheduling
- Provides a user-friendly, drag-and-drop scheduling interface with intelligent algorithms for caregiver matching (based on skills, availability, and overtime) and real-time conflict detection, making the job easier for schedulers.
- Integrated, Compliant EVV
- Offers GPS-enabled Electronic Visit Verification (EVV) via the mobile app, automatically capturing required visit data and providing seamless integration for compliance with Medicaid and Cures Act mandates across all 50 states.
- Exceptional Customer Support
- Consistently receives top-tier user ratings for its customer service, noted for being knowledgeable, responsive, and readily available to help agencies and quickly resolve issues.
- Comprehensive Financial Workflows
- *Provides robust features for All-Payer Billing (Medicaid, VA, Private Pay) and seamless, accurate payroll exports, often leveraging integrations with top accounting software like QuickBooks Online.
Additional features
- Client/Family Portals
- Secure online access for clients and family to view schedules, visit notes, and billing information, enhancing transparency and communication.
- Marketing and CRM
- Built-in Customer Relationship Management (CRM) features to track leads, manage referral sources, and analyze marketing ROI to fuel business growth.
- AxisCare Intelligence (AI)
- Leverages AI-powered features to deliver smarter care, more responsive care, and better business insights.
- Medication Reminders
- Allows agencies to schedule and track medication reminders within the caregiver app for improved adherence and safety.
- Custom Reporting
- Provides a multitude of reports that can be customized to track virtually any metric (financial, operational, compliance, etc.).
- Hospitalization Tracking
- A feature to monitor and track client hospitalizations, helping agencies manage readmissions and improve quality metrics.
- Payment Processing
- Offers integrated payment processing (AxisCare Bill & Collect) for clients paying via credit card or ACH, often with next-day funding.
- Two-Way Chat
- Secure, integrated messaging functionality to facilitate real-time communication between office staff and field caregivers.
- VA and Medicaid Billing
- Specialized tools and expert assistance for Medicaid and Veterans Affairs (VA) billing and claims submission to ensure maximum reimbursement.
- Caregiver Satisfaction Survey
- A tool to gauge caregiver job satisfaction and help agencies identify and address potential retention issues.
- Admin Mobile App
- A mobile app dedicated to administrators for on-the-go management and oversight of core operations.
- Multi-Location Management
- Functionality designed to help large agencies and franchises manage multiple offices and locations from a centralized platform.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About AxisCare
AxisCare is a home care software platform from AxisCare that supports agency operations. It combines admin mobile app, caregiver mobile app, and caregiver satisfaction survey to help improve efficiency and improve caregiver engagement. Additionally, it offers custom forms and custom reporting for tailored data management. This flexibility allows agencies of all sizes to adapt the software to their specific needs while ensuring they can scale effectively. With easy access to mobile applications, caregivers can report satisfaction, and administrators can manage operations efficiently. Key capabilities: Admin Mobile App Caregiver Mobile App Caregiver Satisfaction Survey Custom Forms Custom Reporting Best for: home care agencies that need a customizable solution for scheduling and operational management.
AxisCare Details
AxisCare's In-App Market Place
Does AxisCare have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Ability to have staff access in service training via the app.
- You are able to quickly and easily add and delete shifts.
- AxisCare is extremely user-friendly.
- You can customize each client and each caregiver for pay rate, mileage, expenses, etc
- They have a great customer service
- Certain items on the software have a long loading time.
- This site is not very mobile-friendly when you are using it as an office manager
- I had issues with billing batches rejecting due to a space in a diagnosis
AxisCare's Support Options
AxisCare's Alternatives
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