BestoSys

Additional features

Smart Calendar

A highly intuitive and powerful calendar that provides a clear overview of occupancy and availability, even on mobile devices. It allows for efficient scheduling and quick access to patient details for upcoming appointments.

Patient Registration & History

Facilitates comprehensive patient registration with detailed demographic and medical profiles, including vital signs, allergies (per international classifications), and past medical history.

Appointments & Alerts

Enables efficient appointment scheduling with automated reminders and alerts sent via SMS, WhatsApp, and email to both patients and staff, significantly reducing no-shows.

Electronic Medical Records (EMR/EHR)

Offers full-fledged EMR functionality to digitally record and manage patient data, including clinical notes, problems, treatment plans, completed treatments, prescriptions, and instructions.

Billing, Payments & Receivables

Manages all financial aspects of the practice, including billing, processing various payment types (cash, credit/debit), recording receipts, managing expenses, and handling credit notes, sales returns, and refunds.

Group Appointment & Appointment Series

Supports scheduling multiple patients for a single slot or setting up recurring appointments for ongoing treatments.

Task Management & Projects

Provides tools to manage internal clinic tasks and projects, ensuring smooth workflow and accountability.

Advance Security & Access Control

Implements robust security measures with multi-level protection, separate logins for each user, and role-based access control that can be customized to grant specific permissions. This includes OTP-based verification for untrusted device logins and banking-grade encryption (hosted on Amazon AWS).

Data Storage

Provides ample data storage capacity (e.g., 10 GB, 15 GB depending on the plan) for patient records, images, and other clinic data.

QR Code on Invoices

Enhances convenience and efficiency for payments and tracking with QR codes printed on invoices.

Emirates ID Card Reader Integration (For UAE Only)

Streamlines the patient identification and registration process for clinics in the UAE.

Offline Functionality

Allows for continued essential task completion even without an internet connection, with data automatically syncing once online.

Patient Info from Phone Contacts

Simplifies patient data entry by allowing direct import of information from phone contacts.

Patient Info Display on Incoming Call

Provides quick access to a patient's details upon an incoming call, enabling personalized and efficient communication.

On-Call View of Schedule & Appointment Booking

Allows doctors and staff to view schedules and book appointments easily from their mobile devices, providing flexibility and accessibility.

Indian-language Instructions for Prescriptions

Supports the customization of prescription instructions in various Indian languages for better patient understanding.

Graphic Teeth-Number Selector (Dental)

A visual tool for dental practices to easily select and document specific teeth for treatment.

Restorative & Perio Charting (Dental)

Provides a visual impact for dental charting, enabling detailed and clear documentation of restorative and periodontal treatments.

Lab Work Management

Offers end-to-end tracking of all lab works, from initiation to completion and billing, with integrated alerts to prevent delays and communication gaps.

Inventory Management

Helps manage and track medical inventory, ensuring efficient stock control.

Financial Accounting

Provides comprehensive financial accounting features to manage the clinic's finances.

Vendors & Payables

Manages relationships with vendors and tracks accounts payable.

Specialist Fees

Facilitates the management and calculation of fees for specialists.

Treatment Packages

Allows clinics to create and manage various treatment packages for patients.

E-signature

Supports electronic signatures for both patients on consent forms and doctors on prescriptions, consents, and invoices, promoting a paperless environment.

Multiple Rate Cards

Enables the creation of standard rate cards for treatments and special rate cards for different groups of patients, with applicable rates automatically displayed for each patient.

Family Functionality

Provides a feature to view dues for entire families and allows any family member to make payments for others.

Patient Consent Forms

Manages and tracks patient consent forms digitally.

360-Degree Patient Profile

Offers a comprehensive and integrated view of each patient's entire profile, including medical history, demographics, clinical notes, allergies, medications, and billing details, all on one clean page.

Social Media Integration

Built-in integration with social media platforms (e.g., Facebook, Twitter, YouTube) to help spread word-of-mouth, promote the clinic's brand, and engage with patients.

Growth Dashboard

A visual analytics tool that provides strategic insights and "things that need your attention" to help clinics rapidly grow revenues and monitor key performance indicators (e.g., pending payments, lab delays, prospects to follow up).

Patient Tracker

A crucial tool designed to minimize patient dropouts at various stages of their journey (from appointment booking to treatment completion) by identifying potential dropouts and facilitating follow-ups.

Clinic Branding

Reinforces the clinic's exclusive identity through personalized branding on SMS and WhatsApp messages, such as custom sender IDs (e.g., "DM-DrAmit").

Soft Touches along the Patient Journey

Features that enable personalized greetings and timely communication throughout the patient's interaction with the clinic, enhancing the patient experience.

Videos & Images, X-rays Sharing

Allows for secure uploading and sharing of patient-related videos, images, and X-rays within the system.

Personalized Greetings

Sends automated personalized greetings to patients, fostering a stronger relationship.

Reports for Practice Growth

Generates various reports and analytics to help analyze practice performance and identify areas for growth.

WhatsApp Integration & PROWA

Facilitates sending personalized and automated messages directly from the clinic's WhatsApp Business number, supporting targeted campaigns and proactive patient communication.

Clinic-branded Mobile Apps (Add-on)

Offers full-function mobile applications branded with the clinic's name, allowing patients to view/update their profile, request appointments, view case sheets, and refer the clinic to contacts, enhancing the clinic's professional image.

Membership Module (Add-on)

Allows clinics to design and manage various membership plans for individuals and families, promoting patient loyalty and retention.

Built-in CRM (Customer Relationship Management)

Captures lead data directly from marketing campaigns and integrates with the EMR to facilitate automated nurturing of leads until conversion, eliminating manual data handling.

Repeat Visit Generator

Tools designed to encourage old patients to revisit the clinic, boosting patient engagement and revenue.

Corporate Tie-up Management

Manages relationships and billing with corporate clients.

Appointment Widget on Website/Google

Enables patients to book appointments directly from the clinic's website or Google listings, increasing accessibility.

Audience for Targeted Communication

Allows for the creation of targeted patient segments based on specific attributes for highly effective communication campaigns.

Lead Management

Comprehensive lead management functionality, including bulk upload from Excel, tracking interactions with leads, running campaigns, and automated nurturing for conversion.

Practice Growth Planner

Includes live sessions with a Growth Advisor to help clinics develop and implement strategic growth plans.

NABIDH Integration (for Dubai)

Integration with the Dubai Health Authority's NABIDH portal for compliance and data exchange.