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About Blackbaud CRM

Blackbaud CRM is a customer relationship management software from Blackbaud that supports nonprofit organizations in managing donor relationships and fundraising efforts. It provides capabilities such as contact management, fundraising tracking, and reporting tools so organizations can effectively manage their interactions and analyze their fundraising strategies. This platform is designed to facilitate comprehensive engagement with donors and simplify data management processes. Blackbaud CRM also offers integration with other Blackbaud products, helping organizations to centralize their operations while maintaining data integrity. Key capabilities: contact management fundraising tracking reporting tools data integration user-friendly interface Best for: nonprofit organizations that need a reliable solution for tracking donor relationships and improving fundraising initiatives.

Blackbaud CRM Details

Vendor
Blackbaud
Year Launched
1981
Location
65 Fairchild Street Charleston, SC 29492
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, Italian, German, Dutch.
Users
enterprise-level nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them
Industries Served
Nonprofit Organizations, K-12 Schools, Higher Education Institutions, Healthcare Organizations, Arts and Cultural Organizations, Foundations, Companies
Tags
nonprofit, technology, fundraising, cms, online giving, nptech, CRM, SaaS, social good, foundations, fund accounting, Higher Education, Healthcare, Analytics, Crowdfundraising, financial management, and social impact

Blackbaud CRM's In-App Market Place

Does Blackbaud CRM have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), CHF (CHF), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • 1. Comprehensive Nonprofit Solution: Blackbaud CRM provides a wide range of tools to manage all aspects of nonprofit operations, from fundraising to financial tracking.
  • 2. Customizable Dashboards: The platform allows users to personalize dashboards, making it easy for staff to access the information most relevant to their roles.
  • 3. Powerful Analytics and Reporting: Offers advanced reporting and analytics capabilities to track fundraising effectiveness and donor engagement.
  • 4. Mobile Access: Provides access to critical CRM data on mobile devices, allowing staff to manage donor relationships and campaigns from anywhere.
  • 5. Seamless Integration: Integrates well with other Blackbaud products and third-party tools, enabling nonprofits to centralize operations.
  • 1. Complex Setup: Due to its extensive features, implementation and setup can be complex and time-consuming, requiring professional assistance.
  • 2. Learning Curve: The platform’s broad functionality may present a steep learning curve for new users, particularly for staff without technical expertise.
  • 3. Customizability: While the platform is highly customizable, some organizations may require development resources to fully leverage its flexibility.
  • 4. Overwhelming for Small Organizations: Smaller nonprofits may find Blackbaud CRM’s feature set overwhelming or unnecessary for their needs.

Blackbaud CRM's Support Options

Chatbot

Available

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