Brandwatch logo

Brandwatch

by Unmetric · Since 2011
No reviews yet
Active1+ countriesCloud
Quick facts
VendorUnmetric
Year launched2011
StatusActive
Location25 Broadway, New York, New York 10004, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Brandwatch

Brandwatch Benchmark is a social media analytics platform from Unmetric that helps brands assess their performance against competitors. It provides features such as competitive benchmarking, brand strength analysis, and insights on weaknesses so businesses can make informed strategic decisions. This platform is trusted by thousands of leading brands worldwide, offering a comprehensive view of social performance metrics. With Brandwatch Benchmark, users can access valuable data to guide their marketing efforts. Key capabilities: competitive analysis performance tracking insights generation brand health assessment data visualization Best for: marketing teams that need to understand their brand's position in the market.

Brandwatch by Unmetric is a sophisticated social listening and analytics platform tailored for businesses aiming to strengthen their digital presence and understand their audience better. The platform equips marketers, PR professionals, and researchers with tools to monitor online conversations, track brand mentions, and analyze social media data. By providing deep insights into consumer behavior, sentiment, and industry trends, Brandwatch by Unmetric enables organizations to make data-driven decisions that amplify their digital strategies. The user interface of Brandwatch by Unmetric is both sleek and functionally rich, making navigation straightforward for experienced users. Its dashboard is well-organized, consolidating various tools into an intuitive layout that prioritizes usability. For users new to social media analytics, however, the platform may present a learning curve due to the vast number of features it offers. Customization options allow users to tailor the interface to align with their specific objectives, ensuring a personalized experience. Despite its initial complexity, users quickly adapt with the help of tutorials and support resources. Brandwatch by Unmetric boasts an extensive feature set that caters to diverse business needs.

Pros & Cons

What users like
  • +• Comprehensive Social Listening: Monitors a wide range of social media platforms to capture valuable insights.
  • +• Advanced Analytics: Offers sophisticated analytics tools to delve deep into social data and uncover actionable insights.
  • +• Real-time Monitoring: Provides real-time alerts for critical brand mentions, allowing for quick response times.
  • +• Influencer Identification: Helps identify and engage with relevant influencers to amplify brand reach.
  • +• Competitive Analysis: Enables businesses to track competitors' social media activities and gain a competitive edge.
  • +• Customizable Dashboards: Allows users to create tailored dashboards to visualize key metrics and track performance.
  • +• Strong Customer Support: Provides responsive and helpful customer support to assist users.
What users flag
  • • Steep Learning Curve: The platform can be complex to navigate, especially for beginners.
  • • Data Overload: The vast amount of data can be overwhelming and difficult to manage without proper training.
  • • Customization Limitations: While customizable, there may be limitations in terms of the level of customization available.
  • • Platform Stability: Some users have reported occasional technical issues and slow performance.
  • • Data Privacy Concerns: As with any social media monitoring tool, there are concerns about data privacy and security.

Features

Key features

• Social Media Listening and Monitoring
Track brand mentions, industry conversations, and competitor activity across various social media platforms.
• Social Media Analytics
Analyze social media data to gain insights into audience sentiment, engagement metrics, and campaign performance.
• Competitive Intelligence
Monitor competitors' social media activity, identify their strengths and weaknesses, and benchmark your own performance.
• Influencer Marketing
Discover and analyze influential voices in your industry, measure their impact, and build relationships with them.

Additional features

• Real-time Alerts
Receive instant notifications for critical brand mentions, negative sentiment, or urgent issues.
• Customizable Dashboards
Create personalized dashboards to visualize key metrics and track progress over time.
• Advanced Search and Filtering
Use sophisticated search filters to narrow down your data and identify relevant insights.
• Sentiment Analysis
Gauge public sentiment towards your brand, products, or campaigns.
• Audience Insights
Understand your target audience's demographics, interests, and behaviors.
• Crisis Management
Identify and respond to potential crises quickly and effectively.
• Content Performance Tracking
Measure the impact of your social media content and optimize your strategy accordingly.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
12
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL🇰🇷KRW🇲🇽MXN

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