About Broadly
Broadly is a customer engagement software from Broadly that helps local businesses manage reviews and customer interactions. It combines Reputation AI, Local SEO, and Social Media Manager with Conversations AI and Web Chat to support businesses in improving their online reputation and attracting more customers. The platform automates review requests, answers customer inquiries, and simplifies job booking through AI-driven web chat. Broadly is designed to guide customers through their journey and filter out unqualified leads. Key capabilities: Reputation AI Local SEO Social Media Manager Conversations AI Web Chat Best for: local businesses that need to improve customer engagement and manage their online reputation effectively.
Broadly Details
Broadly's In-App Market Place
Does Broadly have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (CHF), CNY (¥), INR (₹), MXN ($)
Pros & Cons
- Efficient communication tools: Text and webchat features enhance real-time interaction with customers.
- Streamlined review management: Simplifies the process of requesting and collecting reviews, improving online reputation.
- Responsive customer service: Quick and helpful support that addresses user issues promptly.
- High pricing: Some users find the cost steep, particularly given the limited features in certain plans.
Broadly's Support Options
Email Address
support@broadly.com