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Call Box

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Software Status:Active

About Call Box

Call Box is a communication software from Call Box that provides secure voice and video calling solutions. It includes end-to-end encryption, screen sharing, and call recording features so users can communicate safely and efficiently. This platform is designed for businesses seeking reliable communication channels while ensuring privacy. Call Box supports multiple devices, allowing users to connect through desktops, tablets, and mobile devices. Additionally, it offers integration with various productivity tools to facilitate collaboration. Key capabilities: end-to-end encryption screen sharing call recording multi-device support productivity tool integration Best for: businesses that need secure communication options for remote teams.

Call Box Details

Vendor
Call Box
Year Launched
1988
Location
8080 Park Lane Suite 550 Dallas, TX 75231
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English
Users
Automotive, dental practices, medical practices, veterinary practices, multifamily housing, home services, agencies and publishers, trucking, and RV powersports marine.
Industries Served
Automotive, Dental & DSO, Medical Practices, Veterinary Practices, Multifamily Housing, Home Services, Agencies and Publishers, Trucking, RV, Powersports, Marine
Tags
Call Center Software, Call Box

Call Box's In-App Market Place

Does Call Box have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), INR (₹)

Pros & Cons

  • 1. Lead Tracking (Multiple Sources): Tracks leads generated through various marketing channels, both phone calls and online sources.
  • 2. Staff Performance Monitoring: Allows monitoring of staff workload and listening to calls for coaching and training purposes.
  • 3. Call Volume Analysis: Provides data on call volume by day and hour to optimize staffing.
  • 4. Client Reporting and Access: Enables sharing call tracking results with clients, allowing them to access their own data.
  • 5. Responsive and Professional Support: Offers easily accessible and professional customer support.
  • 6. Insight into Marketing Program Effectiveness: Helps identify which marketing programs are most effective for lead generation, optimizing marketing spend.
  • 1. Poor Call Search by Phone Number: Difficulty searching for calls using only the phone number, especially without knowing the approximate call time.
  • 2. Sluggish Report Access (Sometimes): Occasional slow loading times for reports.
  • 3. Potential Data Inaccuracies: Instances where some information in the reports appears to be inaccurate.

Call Box's Support Options

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