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About CallerDesk

CallerDesk is a contact center software from Deskotel Communications that changes the customer service use with 24/7 AI voice agents. It provides custom setup, rapid deployment, and reliable integrations so the contact center operates efficiently. This platform enables businesses to use AI technology for improved customer interactions while reducing wait times and operational costs. With its ability to handle multiple inquiries simultaneously, CallerDesk helps maintain high service standards. Key capabilities: AI voice agents custom setup rapid deployment reliable integrations multi-inquiry handling Best for: businesses that need efficient customer service operations.

CallerDesk Details

Vendor
Deskotel Communications
Year Launched
2016
Location
G-13, Sector 3, NOIDA, UTTAR PRADESH 201301, IN
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese (Simplified), Japanese, Korean, Arabic, Hindi
Users
Administrator, Supervisor, Agent, Customer Support Representative, Sales Representative, Technical Support Representative.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Transportation, Technology, Government, Manufacturing
Tags
Call Center

CallerDesk's In-App Market Place

Does CallerDesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), INR (₹), AUD ($), CAD ($), JPY (¥), CNY (¥), SGD ($), AED (د.إ), CHF (CHF), HKD ($), SEK (kr), NOK (kr), DKK (kr)

Pros & Cons

  • Cloud-based systems can sometimes be more affordable than traditional phone systems due to lower upfront costs and ongoing maintenance.
  • Since it runs on the internet, CallerDesk can be used from anywhere with an internet connection, making it suitable for remote teams.
  • As with any cloud-based service, there's always a potential risk of data breaches. CallerDesk does mention security features, but it's important to understand their data security practices.

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