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Calton

by Calton · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorCalton
Year launched2021
StatusActive
LocationVoix srl - Viale Roma 79, 84010, San Marzano sul Sarno
Countries servedGlobal
Languages3
Integrations1+
Free tier
Free trial
Contact salesYES

About Calton

Calton is a local marketing software from Calton that helps businesses drive revenue through effective data-driven strategies. It combines reviews, competitor analysis, and surveys to provide insights that promote growth for each retail location. Additionally, it supports local listings and offers metrics tailored for specific industries like gyms. Calton enables users to change local searches into tangible sales outcomes by using actionable data and customer feedback. This platform is designed to enable brands in understanding their market position and improving their local presence. Key capabilities: Reviews Competitor Analysis Surveys Local Listing Industry-Specific Metrics Best for: businesses that need to increase visibility and performance in local markets.

Calton by Calton is a powerful software designed to streamline customer experience, enhance customer satisfaction, and effectively manage reviews. One of its standout features is its robust review management system, which allows businesses to collect, analyze, and respond to customer feedback in real-time. The user interface of Calton is sleek and intuitive, making it easy for users to navigate and access key features. The design elements are clean and modern, enhancing the overall user experience. Users can quickly access important information and tools, boosting productivity and efficiency. One of the core functionalities that set Calton apart from its competitors is its advanced analytics capabilities. The software provides in-depth insights into customer sentiment, trends, and preferences, helping businesses make data-driven decisions. This innovative approach allows businesses to proactively address issues and improve customer satisfaction. In terms of performance, Calton excels in speed, efficiency, and reliability. It can effectively manage large datasets and complex operations without sacrificing performance. This is crucial for businesses looking to stay ahead in a competitive market.

Pros & Cons

What users like
  • +Comprehensive Review Management: Centralizes customer reviews from multiple sources
  • +Real-Time Feedback Collection: Captures customer sentiments as they occur
  • +Competitive Benchmarking: Analyzes competitor reviews to inform strategy
  • +AI-Powered Insights: Provides actionable insights through advanced analytics
  • +Multi-Location Support: Manages customer experience across various business locations
What users flag
  • Language Support: Currently offers services in Italian, Spanish, and English only
  • Customization Limitations: May have limited customization options for surveys and reports
  • Integration Challenges: Integrating with certain systems may require technical expertise
  • Pricing Transparency: Custom pricing may be a concern for small businesses

Features

Key features

Review Management
Collect and manage customer reviews from various platforms
Survey Tools
Capture real-time feedback through customizable surveys
Benchmarking
Analyze competitor reviews to enhance customer experience
Local Listing Management
Update Google Business Profile details across multiple locations
AI-Powered Insights
Utilize artificial intelligence to analyze customer opinions and sentiments

Additional features

Customer Interaction Tracking
Monitor and respond to customer interactions in real-time
Reporting and Analytics
Generate detailed reports to inform business decisions
Multi-Location Support
Manage customer experience across multiple business locations

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
9
Billing currencies

Interface languages

EnglishItalianSpanish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK

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