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Care Collaborator

by Care Collaborator · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorCare Collaborator
Year launched2014
StatusActive
LocationEast Melbourne, Vic 3002, AU
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact sales

About Care Collaborator

Care Collaborator is a collaboration software from Care Collaborator that supports healthcare communication and coordination. It provides tools for secure messaging, task management, and patient tracking so healthcare teams can work more effectively together. This platform is designed to facilitate the sharing of critical patient information among providers, improving care quality and safety. Care Collaborator includes interactive dashboards for real-time monitoring, integration with electronic health records, and customizable workflows to accommodate various care team structures. Key capabilities: secure messaging task management patient tracking integration with EHRs customizable workflows Best for: healthcare providers that need to coordinate care efficiently across multidisciplinary teams.

Care Collaborator by Care Collaborator is a cloud-based home care management platform designed to coordinate client care, scheduling, clinical documentation, and family communication. Its primary purpose is to streamline workflows for home care agencies by centralizing care plans, visit notes, caregiver assignments, and billing-related tasks while offering tools for client engagement and compliance tracking. The user interface is modern and uncluttered: dashboards present today's schedule, outstanding tasks, and alerts in card-based modules, and the mobile app mirrors essential functions with large touch targets and guided visit flows. Navigation relies on a left-hand menu and contextual action buttons; new users often find core tasks intuitive, though advanced reporting and administrative settings may require brief training. Functionality covers electronic care planning with customizable templates, visit scheduling with qualification matching, secure messaging between staff and families, electronic signatures, and basic billing exports. Distinctive features include a family portal for care updates and an audit-log centric compliance view that aids in documentation oversight.

Pros & Cons

What users like
  • +Single-visit on-boarding saves up to $30\%$ of costs by eliminating paper and follow-up visits.
  • +Russell Kennedy compliance ensures all generated agreements meet current legislation standards.
  • +Automatic subsidy updates guarantees the budget calculations are always financially accurate.
  • +Immediate service commencement allows the provider to start claiming government subsidies faster.
  • +Real-time "what if" budgeting improves consumer satisfaction and financial transparency instantly.
What users flag
  • Reliance on mobile connectivity is a risk during the on-boarding visit in remote areas.
  • Initial setup likely involves extensive configuration of all provider-specific services and pricing.
  • Staff must be fully trained to use the mobile interface for all complex documentation.
  • Budget clarity depends on the care recipient accurately reporting their financial assets.
  • Integration complexity with other financial/clinical systems is not detailed but often required.

Features

Key features

Mobile On-boarding & Review in One Visit
Enables staff to sign up and review care recipients completely during the initial visit using a mobile device.
Integrated Russell Kennedy Agreement Generation
Automatically generates a compliant Home Care/Disability Agreement from specialist law firm Russell Kennedy for immediate digital signing.
Real-Time Budget and "What If" Checklist
Creates a detailed budget with a checklist approach, allowing for real-time "what if" scenario testing with the care recipient.
Automatic Legislation Updates
The system automatically updates government subsidies and supplements in real-time, ensuring accurate budget calculations and compliance.
Immediate Service Start & Claiming
Once the agreement is signed digitally, care and services can commence straight away, allowing the provider to start claiming government subsidies immediately.
Compliance-Focused Notes (Progress/Risk/Alert)
Provides specific note types (Progress, Risk, Alert) that are easily accessible for audit and compliance requirements.

Additional features

Mobile Solution
The software operates as a mobile application for fieldwork.
On-boarding & Review
Designed to complete the entire client sign-up and review process in one visit.
Agreement Generation
Can generate a compliant Russell Kennedy Home Care/Disability Agreement or use the provider's own.
Digital Signing
Consumers can sign the required documentation directly via the mobile device during the initial visit.
Agreement Automatic Emailing
The signed agreement is automatically emailed to the consumer upon completion.
Attachments
Allows for attaching multiple annexures to the Agreements.
Compliance Notes
Includes Progress, Risk, and Alert Type Notes that are audit accessible.
Detailed Individualised Budget
Creates a comprehensive budget based on income and expenditure variables.
Budget Income Variables
Calculates based on Government subsidies, supplements, income tested fees, and basic daily care fees.
Budget Expenditure Variables
Tracks costs including administration charge, case management, and contingency.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Per Customer

USD 444.88

Countries & Languages

Global
Countries served
6
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇦🇺AUD

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