CarePlanner logo

CarePlanner

by Nourish Care Systems · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorNourish Care Systems
Year launched2012
StatusActive
LocationDean Park Crescent, Bournemouth, England BH1 1HL, GB
Countries servedGlobal
Languages11
Integrations
Free tier
Free trial
Contact salesYES

About CarePlanner

CarePlanner is a care management software from Nourish Care Systems that supports care providers in coordinating services for clients. It includes scheduling, documentation, and reporting features so care teams can effectively manage and track client needs. The software assists in facilitating communication among team members and provides insights through data analytics. It also allows for customized care plans to be developed for individual clients, ensuring that their specific needs are met. CarePlanner is designed to comply with industry regulations and improve the accountability of care services. Key capabilities: scheduling documentation reporting data analytics customized care plans Best for: care organizations that need to efficiently manage client services.

CarePlanner by CarePlanner (Nourish care) is a home care management platform designed to support domiciliary agencies in delivering person-centered services through improved rostering, documentation and compliance controls. Its primary purpose is to centralize care planning, eMAR, scheduling, payroll-ready timesheets and visit verification so providers reduce administrative overhead and focus on quality outcomes. The user interface is role-based with separate views for careers, coordinators and managers, featuring a mobile app with clear visit lists, timed task checklists and large action buttons for field staff and a web dashboard with configurable calendars and exception queues for office teams. Ease of use is a strength care workers complete point-of-care records quickly using simple forms, photo and voice note capture and offline sync while managers use drag-and-drop adjustments and bulk-edit tools. Functionality includes care planning, shift rostering, electronic medication administration records, incident reporting, client risk profiling, reporting dashboards and exportable payroll and billing files. Distinctive features include configurable care templates, automated alerts for missed tasks, GPS and timestamp visit verification and analytics that surface unmet needs and re-hospitalization risk to guide improvement.

Pros & Cons

What users like
  • +DSCR and PRSB accreditation ensure high standards compliance and interoperability.
  • +Mobile-first design captures accurate data and incidents directly at the point of care.
  • +Digital handovers streamline information sharing, reducing communication errors between shifts.
  • +Insights capability enables a proactive shift from responsive to preventative care models.
  • +Helps with staff retention by providing tools to manage flexible and preferred staff rosters.
What users flag
  • Implementation and training required for staff moving from paper-based to digital records.
  • Cultural transformation requires management buy-in beyond just software adoption.
  • Initial cost of digital records solution may be high for smaller care providers.
  • Internet connectivity reliance may hinder performance where mobile signal is weak.
  • Success metrics like improved outcomes are qualitative and harder to quantify immediately.

Features

Key features

NHS Digital Transformation Assured Solution
One of the first recognized solutions for the Digital Social Care Records (DSCR) program in the UK, ensuring standards compliance.
Person-Centered Digital Care Plans
Enables easy creation and management of personalized care plans rooted in best practice, focusing on the individual's needs and ambitions.
Mobile-First Incident & Data Capture at Point of Care
Facilitates the capture and reporting of incidents and daily data precisely where the care is delivered (mobile-first).
Seamless Digital Handovers
Provides effective, smooth digital handovers to ensure care workers can share critical information quickly and accurately.
Operationally Sustainable and Data Literate Tools
Offers modern tools that unlock sustainable processes and improve the organization's ability to use data for better decision-making.
Insights for Preventative Care
Moves services from reactive to preventative care by using insights from incident data, like Nourish Insights.

Additional features

Personalised Care Plans
Allows for the easy creation and management of individual care plans.
Home Care Appointment Management
Provides tools to easily manage the scheduling of home care visits.
Incident Reporting
Enables the capture and reporting of incidents at the exact point of care delivery.
Seamless Handovers
Facilitates the smooth exchange of information between care workers.
Staff Training Management
Allows managers to assign and manage the training for their home care teams.
Roster/Availability Management
Aids in creating rosters that work for staff availability to improve retention.
Complete Transparency
Gives managers complete oversight over the care provided by their teams.
Digital Social Care Records (DSCR)
The platform is an assured solution for the NHS Digital DSCR programme.
PRSB Quality Partner Accreditation
The platform is the first accredited by the Professional Record Standards Body (PRSB).
Mobile-First/Contextual Tools
Designed to be easily used on mobile devices by frontline staff.
Nourish Insights
A feature used to understand and act on care data for decision-making.
Centralisation and Communication
Eases the centralized management and communication of information.
Data Literate Processes
Helps unlock processes that make the business better at utilizing its data.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPolishPortugueseRussianSwedishChinese

Billing currencies

🇬🇧GBP🇺🇸USD🇪🇺EUR

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