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Software Status:Active

About Certainly

Certainly is a chatbot software from Certainly that helps businesses build versatile AI agents for customer engagement. It provides AI integration, chatbot solutions, and custom development so companies can better serve their customers. Certainly supports integration with existing software systems, allowing for a more cohesive operation. With its focus on creating a digital twin of an organization’s best agent, Certainly tailors its AI solutions to meet specific business needs. Companies across various industries can use these AI agents to improve their customer service while maintaining operational efficiency. Key capabilities: AI integration Custom development Chatbot solutions Industry versatility Customer engagement Best for: businesses that need effective AI solutions for customer interaction.

Certainly Details

Vendor
Certainly
Year Launched
2017
Location
Kronprinsessegade 8, Copenhagen, Capital Region of Denmark 1306, DK
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
E-commerce, Retail, Customer service
Industries Served
E-commerce, Financial Services, Gambling & Gaming, Entertainment, Education, SaaS
Tags
Live chat software, Conversational AI, Customer engagement, E-commerce, Rule-based workflows

Certainly's In-App Market Place

Does Certainly have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

n/a

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

EUR (€)

Pros & Cons

  • Highly customizable chatbot platform.
  • Fast implementation with templated flows.
  • Strong multilingual support.
  • Advanced analytics and reporting capabilities.
  • Excellent customer support and training resources.
  • Pricing may be a consideration for small businesses.
  • Requires initial setup and customization to maximize effectiveness.

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