ChartRequest logo

ChartRequest

by ChartRequest · Since 2012
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Active1+ countriesCloud
Quick facts
VendorChartRequest
Year launched2012
StatusActive
LocationOne Glenlake Parkway, Suite 650, Atlanta, Georgia, 30328, United States
Countries served1+
Languages1
Integrations4+
Free tier
Free trial
Contact salesYES

About ChartRequest

ChartRequest is a software platform from ChartRequest that provides a secure way to request and manage medical records. It combines features like automated record requests, patient authorization tracking, and compliance monitoring so healthcare providers can efficiently handle medical record workflows. The platform supports both healthcare organizations and patients, allowing for easy communication and management of records without the hassle of traditional fax methods. ChartRequest also ensures compliance with regulations such as HIPAA to safeguard sensitive information. Key capabilities: automated record requests patient authorization tracking compliance monitoring secure data transmission user management Best for: healthcare providers and organizations that need to manage medical record requests effectively.

ChartRequest is a comprehensive health information exchange platform designed to streamline the notoriously complex and time-consuming process of releasing medical records. The software's primary value proposition lies in its ability to automate a significant portion of the Release of Information (ROI) workflow, benefiting healthcare providers, legal firms, insurance companies, and patients. Its user interface is lauded for being intuitive and purpose-built, reducing the administrative friction typically associated with medical record requests. Key functionalities such as digital notary tools and a robust, double-QA process for fulfilling requests underscore its o redirect their time and energy toward patient care, enhancing operational efficiency across the board. From a technical standpoint, ChartRequest operates as a cloud-based, web-based, and SaaS solution, meaning it is accessible from any device with an internet connection, without the need for complex on-premise installation or maintenance. This deployment model ensures scalability and reliability, allowing the platform to handle high volumes of requests while maintaining consistent performance. Its EMR-agnostic architecture and API integration capabilities are significant strengths, enabling it to seamlessly connect with various electronic health record systems.

Pros & Cons

What users like
  • +Fast turnaround times
  • +Strong HIPAA compliance and security
  • +EMR integrations reduce manual work
  • +Specialized workflows for different industries
  • +Optional staff augmentation and custodianship services
What users flag
  • U.S.-centric, limited international applicability
  • Digital Notary restricted by state laws
  • Pricing not publicly transparent
  • Limited third-party integrations or marketplace
  • No community forums for peer support

Features

Key features

EMR Integration
Connects directly with major EMR systems to automate medical record retrieval.
Fast Turnaround
Provides an average 5-day turnaround for medical record release requests.
Real-Time Tracking
Offers dashboards and live status updates for record request progress.
Digital Notary
Enables compliant electronic stamping and signing of records for legal purposes.
Tailored Workflows
Delivers customized solutions for patients, providers, insurers, and legal professionals.

Additional features

EMR Integration
Connects with EMR systems like athenahealth, ModMed, RainTree, and Experity.
Record Request & Retrieval
Allows patients, providers, and legal professionals to request and securely access medical, imaging, and billing records.
Digital Notary / Certification
Provides tools to digitally certify and notarize records for court and compliance needs.
Forms Completion
Automates filling of standard and custom medical or administrative forms.
Care Coordination
Streamlines record sharing among multiple providers to improve patient care.
Staff Augmentation
Supplies trained staff to help providers manage record requests.
Custodianship Services
Manages long-term storage and release of medical records when practices close.
Reporting & Dashboards
Offers advanced analytics, scheduled reporting, and workflow monitoring tools.
Audit Logs & Access Controls
Maintains secure logs and role-based permissions for compliance.
Patient-Facing Tools
Lets patients and families store, share, and monitor their medical records.
Legal Workflows
Includes CaseBinder for law firms to manage records for litigation purposes.
Insurance Workflows
Provides RecordGateway for insurers to streamline claims and audits.
API & Bulk Requests
Supports large-scale record requests and automation for insurers and enterprises.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
2
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR

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