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Software Status:Active

About Chatlio

Chatlio is a live chat software from Chatlio designed for real-time customer engagement. It provides features such as chat integrations, customizable chat widgets, and automated message responses so businesses can communicate effectively with their visitors. Chatlio allows users to manage chats directly from Slack, making it easy for teams to collaborate and respond quickly to inquiries. Additionally, it offers analytical tools to track chat performance and improve customer service strategies. Key capabilities: chat integration with Slack customizable chat widgets automated message responses performance analytics real-time visitor monitoring Best for: businesses that need to connect with customers through live chat support.

Chatlio Details

Vendor
Chatlio
Year Launched
2014
Location
United States
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Customer Support Representatives, Sales Agents, IT Support Specialists, Website Administrators
Industries Served
Healthcare, Education, Finance, Retail, Technology, Hospitality, E-commerce, Automotive, Telecommunications, Real Estate, Transportation.
Tags
Slack Integration, Live Chat, Customer Support, Website Engagement

Chatlio's In-App Market Place

Does Chatlio have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Seamless integration with Slack, reducing the need for additional tools.
  • Customizable chat widget to align with brand identity.
  • Real-time visitor information enhances support efficiency.
  • Automation features like triggers and saved replies improve response times.
  • Developer-friendly with APIs and webhooks for advanced customization
  • Limited to Slack users; not suitable for teams not using Slack.
  • Advanced features are locked behind higher-tier plans.
  • No built-in analytics dashboard; relies on integrations for reporting.
  • Customization requires familiarity with CSS for full control.
  • No mobile app; relies on Slack's mobile interface

Chatlio's Support Options

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