About Chaty
Chaty is a messaging software from Poptin that helps engage with customers on their preferred messaging app. It includes integrations, live chat, and customizable widgets for various devices and languages, allowing businesses to connect with users effectively. Chaty enables targeting specific countries or pages, ensuring relevant audience interaction. Additionally, it supports installation on any platform, making it versatile for diverse business needs. Users can improve their messaging capabilities by powering up the Chaty widget with Chatway Live Chat. Key capabilities: integrations live chat customizable widgets targeted messaging multi-platform support Best for: businesses that need to communicate with customers across multiple chat and social networks.
Chaty by Poptin is a versatile live chat software designed to enhance customer engagement and support for businesses. Its primary purpose is to provide real-time communication between businesses and their website visitors, allowing seamless interaction through multiple messaging platforms. Chaty integrates various communication channels, including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, and more, ensuring that customers can reach out through their preferred medium. The software also features customizable chat widgets, automated greeting messages, and behavioral triggers to initiate conversations, making it a powerful tool for improving customer experience and retention. The user interface of Chaty is designed with simplicity and ease of use in mind. It offers an intuitive layout that allows businesses to set up and manage their chat widgets effortlessly. The customization options enable users to tailor the chat widget’s appearance to match their website’s branding, ensuring a seamless integration. Navigation within the software is straightforward, with clear menus and settings that make it easy to configure communication channels and automation features.
Pros & Cons
- +1. Very easy to implement with no coding necessary.
- +2. Works very well right out of the box.
- +3. Doesn't impact website loading speed.
- +4. Easy setup and functionality.
- −1. Every site visit counts towards the free tier limit, even unneeded ones.
- −2. The free tier lacks geographic targeting options.
- −3. Some features are paid but arguably should be basic.
- −4. The chatbot loads unnecessarily outside the desired target area due to targeting limitations.
Features
Key features
- 1. Extensive Messaging App Support
- Connects with customers on over 20 popular messaging apps and platforms like WhatsApp, Messenger, Telegram, and Viber, allowing seamless engagement on their preferred channels.
- 2. Customizable Chat Buttons and Widget
- Allows users to display chat buttons on their website and fully customize the widget's appearance, including colors, placement, icon, fonts, and layout, to match their branding.
- 3. Multiple Agents Support
- Enables entire customer support teams to use Chaty, allowing multiple agents to engage with customers across various channels simultaneously and handle more conversations.
- 4. Contact Form & Lead Syncing
- Provides the ability to add a contact form to the widget to capture leads directly. Captured leads can be automatically saved within Chaty or sent via email for easier follow-up and management.
- 5. Advanced Targeting Options
- Offers sophisticated control over when and where the widget is displayed. This includes targeting based on traffic source (website, social media, search engines, Google Ads), device, language, specific pages, and even country.
- 6. Google Analytics Integration
- Tracks key metrics such as channel opens, clicks, traffic sources, and page sources, providing valuable insights into visitor interactions and widget performance.
Additional features
- 1. Support for 20+ Apps and Platforms
- Connects with a wide variety of popular messaging and social media applications.
- 2. Unlimited Channels
- Allows businesses to be available to customers on all the platforms they use.
- 3. Chat View Options
- Provides a choice between two chat popup layouts with editable design and the ability to insert merge tags like URL and title.
- 4. Multiple Agents
- Supports the use of multiple customer support representatives on the platform.
- 5. Contact Form
- Enables the inclusion of a form within the widget to collect visitor information.
- 6. Syncing Leads
- Automatically saves captured leads within Chaty or sends them via email.
- 7. Advanced Targeting
- Offers detailed options for controlling widget visibility based on various visitor and page attributes.
- 8. Show Widget to Specific Traffic Sources
- Targets visitors based on where they came from (e.g., Google search, social media).
- 9. Create Widgets for Various Devices
- Allows tailoring the widget appearance and behavior based on the device being used.
- 10. Create Widgets for Various Languages
- Enables displaying the widget based on the visitor's language.
- 11. Create Widgets for Various Pages
- Permits showing the widget only on designated pages of the website.
- 12. Target Specific Countries
- Controls widget visibility based on the visitor's geographical location.
- 13. Install on Any Platform
- Compatible with popular e-commerce platforms and likely other website types.
- 14. Amazing and Customizable UI
- Offers extensive customization options for the widget's look and feel.
- 15. Customizable WhatsApp Preset Messages
- Allows setting up predefined messages for WhatsApp, including dynamic tags for personalization.
- 16. Tracking Metrics via Google Analytics
- Integrates with Google Analytics to monitor widget performance and visitor interactions.
Pricing
Monthly plans
Basic
USD 15
Pro
USD 39
Growth
USD 79
Countries & Languages
Interface languages
Billing currencies
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About Chaty
Chaty is a messaging software from Poptin that helps engage with customers on their preferred messaging app. It includes integrations, live chat, and customizable widgets for various devices and languages, allowing businesses to connect with users effectively. Chaty enables targeting specific countries or pages, ensuring relevant audience interaction. Additionally, it supports installation on any platform, making it versatile for diverse business needs. Users can improve their messaging capabilities by powering up the Chaty widget with Chatway Live Chat. Key capabilities: integrations live chat customizable widgets targeted messaging multi-platform support Best for: businesses that need to communicate with customers across multiple chat and social networks.
Chaty Details
Chaty's In-App Market Place
Does Chaty have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Basic
USD 15
Pro
USD 39
Growth
USD 79
Accepted Payment Currencies
USD ($)
Pros & Cons
- 1. Very easy to implement with no coding necessary.
- 2. Works very well right out of the box.
- 3. Doesn't impact website loading speed.
- 4. Easy setup and functionality.
- 1. Every site visit counts towards the free tier limit, even unneeded ones.
- 2. The free tier lacks geographic targeting options.
- 3. Some features are paid but arguably should be basic.
- 4. The chatbot loads unnecessarily outside the desired target area due to targeting limitations.
Chaty's Support Options
Chatbot
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