ClearlyRated logo

ClearlyRated

by ClearlyRated · Since 2003
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ActiveAvailable globallyCloud
Quick facts
VendorClearlyRated
Year launched2003
StatusActive
Location522 SW 5th Ave Suite 600 Portland, OR 97204
Countries servedGlobal
Languages11
Integrations6+
Free tierN/A
Free trialN/A
Contact salesYES

About ClearlyRated

ClearlyRated is an use management platform from ClearlyRated that helps build reputation and gain insights for B2B service organizations. It combines survey management, client insights, and reputation building to support business growth through improved client service excellence. The platform allows organizations to collect feedback, analyze client sentiments, and showcase their service quality to potential clients. ClearlyRated provides tools for conducting client satisfaction surveys, generating actionable insights, and displaying client ratings prominently on websites. Key capabilities: Survey management Client feedback analysis Reputation tracking Data reporting Website integration Best for: B2B service organizations that need to improve client relationships and drive business growth.

ClearlyRated is a streamlined platform designed for B2B service firms aiming to enhance their customer experience and online reputation. Its core strength lies in automating survey collection through industry-specific, high-response-rate surveys, making feedback gathering effortless and insightful. The dashboard provides real-time insights with visual reports, AI-enhanced sentiment analysis, and benchmarking features—allowing companies to identify at-risk clients and growth opportunities instantly. The platform integrates seamlessly with existing CRM and ATS systems, automating contact synchronization and response workflows, which simplifies operational processes and enhances data accuracy. Reputation management is a key focus of ClearlyRated, enabling firms to gather testimonials, showcase awards, and craft engaging profiles in its directory, amplifying their online presence. Firms can customize surveys and scheduling to maximize response rates, while AI tools streamline sentiment analysis and performance benchmarking using extensive industry data—giving firms a competitive advantage. With real-time dashboards and alerts, businesses can address issues proactively, improving client retention and satisfaction. Its tailored solutions for industries like staffing, legal, IT services, insurance, and HR ensure relevance and greater effectiveness.

Pros & Cons

Pros
  • Simplifies client feedback collection
  • Enhances online reputation management
  • Provides industry benchmarking
  • Uses AI for deeper insights
  • Automates reputation building
Cons
  • Pricing details are not publicly available
  • Learning curve for new users
  • Depends on survey response rates
  • Limited customization options in some areas
  • May require integration setup

Features

Key features

Automated Feedback Collection

Effortlessly gather client feedback using pre-designed, industry-specific surveys, increasing response rates.

Insight Generation

Transform survey data into actionable insights to identify risks and opportunities for growth.

Reputation Amplification

Collect testimonials and showcase awards to strengthen online presence and attract prospects.

Real-Time Dashboards & Alerts

Monitor customer sentiment and identify issues instantly, enabling swift response.

AI Sentiment Analysis

Automatically analyze respondents’ open-ended feedback, extracting deep insights with AI tools.

Benchmarking & Predictive Analytics

Use industry data for performance benchmarking, predicting churn, and discovering growth prospects.

Industry Focus

Tailored solutions for different B2B sectors, ensuring relevance and maximum impact.

Additional features

High Response Rate Surveys

Designed for easy participation, encouraging more clients to share feedback.

Personalized Survey Customization

Allows firms to tailor questions for maximum relevance and response.

Proactive Issue Management

Spot and resolve problems via instant alerts.

Industry-Specific Benchmark Data

Gain insights in comparison to peer firms using extensive industry data.

Impactful Reputation Building

Use testimonials, awards, and client shout-outs on online profiles.

Marketing and Profile Optimization

Improve search rankings with customized profiles showcasing success.

Client Engagement & Loyalty Tools

Strengthen relationships with regular feedback loops.

Comprehensive Reporting

Long-term trend analysis and performance evaluation.

Integration with CRM/ATS

Automatic contact synchronization for seamless workflows.

External Recognition

Claim awards and be featured on the industry directory to attract new clients.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKoreanRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇭🇰HKD

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