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RapidNPS

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Software Status:Active

About RapidNPS

RapidNPS is a feedback management software from KeepGrowUp that helps organizations collect and analyze customer feedback. It provides tools for survey creation, data visualization, and reporting, so users can understand customer satisfaction levels effectively. RapidNPS allows for real-time feedback collection through various channels including email and web, enabling businesses to act on insights promptly. The software supports integration with popular CRM systems for simplified data management. Key capabilities: survey design real-time analytics automated reporting CRM integration customizable templates Best for: organizations that need to gather and analyze customer feedback to improve their services.

RapidNPS Details

Vendor
KeepGrowUp
Year Launched
Location
Unit RET-R6-127, Cluster R, JLT, P.O. Box 336851, Dubai, UAE
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese
Users
Customer Experience Managers, Marketing Managers, Customer Support Teams, Business Analysts, Product Managers
Industries Served
Retail, Hospitality, Travel & Hospitality, E-commerce, Services
Tags
Customer Satisfaction, NPS (Net Promoter Score), Feedback Collection, Reputation Management, Business Growth, Real-Time Data, Multilingual Support, Customer Insights, Employee Engagement

RapidNPS's In-App Market Place

Does RapidNPS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), MXN ($)

Pros & Cons

  • Easy setup and use
  • Supports unlimited responses
  • Multi-language surveys
  • Real-time feedback monitoring
  • Supports API integrations
  • Limited detailed customization in free tier
  • Reports may require paid plans
  • Limited branding/customization options
  • Focuses mainly on NPS surveys
  • Extra features require higher-tier plans

RapidNPS's Support Options

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