About Listen360
Listen360 is a customer use software and marketing platform from Listen360 that helps businesses measure customer satisfaction and reduce customer churn. It provides NPS feedback, AI analytics, and reviews so organizations can gather actionable insights, conduct sophisticated analysis for growth, and manage their online reputation. Listen360 also supports social media engagement to build customer connections and improves SEO through listings for improved visibility. The platform integrates with various online tools and partners, offering personalized support tailored to business needs. Key capabilities: NPS feedback AI analytics Reviews Social media engagement Listings Best for: businesses that need to improve customer satisfaction and loyalty.
Listen360 Details
Listen360's In-App Market Place
Does Listen360 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), GBP (£), EUR (€), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), KRW (₩)
Pros & Cons
- Offers a wide range of features to gather feedback, improve customer experience, and build a strong reputation.
- Provides tailored solutions for various industries, particularly highlighting home services, fitness, wellness, and children's services.
- Emphasizes the importance of online reviews and provides tools to actively manage and improve them.
- Integrates with other online tools and partners, enhancing workflow and data sharing.
- Offers personalized onboarding, training, and ongoing assistance for successful platform adoption.
- The extensive list of features might be overwhelming for smaller businesses with simpler needs.
- While industry-specific solutions are a pro, businesses outside the highlighted sectors might find the examples less relevant.
- The effectiveness of the platform heavily relies on customers actively providing feedback.
- While it mentions tracking profitability, the depth of data analysis and reporting capabilities isn't explicitly detailed.
Listen360's Support Options
Email Address
support@listen360.com