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Cloud 9 Ortho

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About Cloud 9 Ortho

Cloud 9 Ortho is an orthodontic practice management software from Planet DDS that supports effective management of orthodontic offices. It provides features such as appointment scheduling, billing, and patient communication so practices can manage workflows efficiently. The software includes tools that assist in tracking treatment progress and managing patient records effectively. Furthermore, Cloud 9 Ortho offers cloud-based accessibility, allowing users to access their data from anywhere. Key capabilities: appointment scheduling billing management patient communication treatment tracking cloud accessibility Best for: orthodontic practices that need comprehensive management solutions.

Cloud 9 Ortho Details

Vendor
PLanet dds
Year Launched
2010
Location
17872 Gillette Avenue, Suite 250 Irvine, California 92614
Deployment
cloud
Training Options
videos, live online, in person
Countries Served
USA
Languages
English
Users
Orthodontists, Dental Assistants, Office Managers, Receptionists, Treatment Coordinators., Pediatric dentistry groups
Industries Served
Dental care and orthodontics, Dental Support Organizations (DSOs), Orthodontic Service Organizations, OSOs), mobile dental providers, military dental units, institutions
Tags
Dental, Orthodontics, Cloud9Ortho, dental support organisations

Cloud 9 Ortho's In-App Market Place

Does Cloud 9 Ortho have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • User-friendly interface : Easy to learn, navigate, and train new staff.
  • Cloud-based accessibility : Access from anywhere, anytime, including multi-location support and a mobile app.
  • Integrated features : Combines imaging, patient communication (email/text), scheduling, billing, and document storage in one system.
  • Efficient patient flow management : Designed specifically for orthodontics and pediatric dentistry, reducing clicks and streamlining workflows.
  • Responsive customer service options : Online help center, live chat, knowledge base, and supportive staff praised by many users.
  • Customer support issues post-acquisition : Some users reported difficulty reaching human support, especially with billing.
  • Additional costs for new features : Certain enhancements require extra payments rather than being included.
  • Limited customization : Reports, letters, and ledger adjustments can be confusing or restricted.
  • Update frequency : Users want more frequent updates and quicker implementation of requested enhancements.
  • Internet dependency : Performance is affected if internet connectivity is unstable, with limited offline functionality.

Cloud 9 Ortho's Support Options

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