Cloud 9 Ortho logo

Cloud 9 Ortho

by PLanet dds · Since 2010
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Sold1+ countriesCloud
Quick facts
VendorPLanet dds
Year launched2010
StatusSold
Location17872 Gillette Avenue, Suite 250 Irvine, California 92614
Countries served1+
Languages1
Integrations46+
Free tier
Free trial
Contact salesYES

About Cloud 9 Ortho

Cloud 9 Ortho is an orthodontic practice management software from Planet DDS that supports effective management of orthodontic offices. It provides features such as appointment scheduling, billing, and patient communication so practices can manage workflows efficiently. The software includes tools that assist in tracking treatment progress and managing patient records effectively. Furthermore, Cloud 9 Ortho offers cloud-based accessibility, allowing users to access their data from anywhere. Key capabilities: appointment scheduling billing management patient communication treatment tracking cloud accessibility Best for: orthodontic practices that need comprehensive management solutions.

Cloud 9 Ortho,acquired by Planet dds is a comprehensive dental software designed specifically for orthodontic practices. Its primary purpose is to streamline and optimize practice management, patient scheduling, treatment planning, and billing processes. One of its standout features is its robust imaging capabilities, allowing users to easily capture, store, and analyze orthodontic images and X-rays. The user interface of Cloud 9 Ortho is sleek and intuitive, making it easy for users to navigate and access the software's various features. The design elements are clean and well-organized, enhancing the overall user experience. Users can quickly access patient records, treatment plans, and billing information with just a few clicks, saving time and improving workflow efficiency. One of the core functionalities that distinguishes Cloud 9 Ortho from its competitors is its powerful treatment planning tools. Users can create detailed and customized treatment plans for each patient, including braces adjustments, appliance fittings, and progress tracking. This level of customization and precision is essential for orthodontic practices looking to provide optimal care to their patients.

Pros & Cons

What users like
  • +User-friendly interface : Easy to learn, navigate, and train new staff.
  • +Cloud-based accessibility : Access from anywhere, anytime, including multi-location support and a mobile app.
  • +Integrated features : Combines imaging, patient communication (email/text), scheduling, billing, and document storage in one system.
  • +Efficient patient flow management : Designed specifically for orthodontics and pediatric dentistry, reducing clicks and streamlining workflows.
  • +Responsive customer service options : Online help center, live chat, knowledge base, and supportive staff praised by many users.
What users flag
  • Customer support issues post-acquisition : Some users reported difficulty reaching human support, especially with billing.
  • Additional costs for new features : Certain enhancements require extra payments rather than being included.
  • Limited customization : Reports, letters, and ledger adjustments can be confusing or restricted.
  • Update frequency : Users want more frequent updates and quicker implementation of requested enhancements.
  • Internet dependency : Performance is affected if internet connectivity is unstable, with limited offline functionality.

Features

Key features

Cloud-Based Platform
Access anytime, anywhere without the need for local servers.
Multi-Location Management
Seamlessly manage multiple practices and offices from one system.
Patient Management
Centralized records for patient scheduling, demographics, and treatment tracking.
Imaging Integration
Built-in tools for orthodontic imaging and charting.
Billing & Insurance
Streamlined billing, claims, and payment processing.

Additional features

Scheduling
Flexible appointment booking and calendar management.
Treatment Charting
Digital orthodontic charting with progress tracking.
Document Management
Secure storage and sharing of patient documents.
Reporting & Analytics
Customizable reports to track practice performance.
Electronic Claims
Faster claims submission and processing with payors.
Imaging Integration
Works with orthodontic imaging systems for X-rays and photos.
Patient Portal
Gives patients access to records, reminders, and statements.
Communication Tools
Email and text reminders for patient engagement.
Multi-Location Access
Manage multiple offices with centralized data.
Cloud Security
HIPAA-compliant secure hosting with backups.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

USA

Interface languages

English

Billing currencies

🇺🇸USD

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