About Computerlink
A retail point-of-sale and inventory management system for small to medium enterprises. Features include stock control, customer order processing, purchase order management, and integrated reporting for retail environments.
Computerlink is a specialized point-of-sale (POS) and retail management solution tailored for small to medium enterprises, particularly newsagencies, bookshops, and general retail stores. Since 1979, the platform has focused on automating mundane retail processes such as stock receipting, purchase order management, and customer order processing. The system is designed for simplicity, offering a touch-screen interface that aims to reduce transaction errors and speed up checkout times. Beyond basic sales, Computerlink provides robust inventory tracking across multiple locations and integrates with PC-EFTPOS to minimize manual entry errors. The vendor emphasizes strong customer relationships, offering seven-day-a-week telephone support and an in-house R&D team for ongoing software enhancements. While the system is highly specialized for the Australian retail market, it provides a comprehensive turnkey solution that includes hardware procurement, installation, and on-site training. Buyers should note that the software is primarily Windows-based and requires an annual support agreement for regular updates.
Pros & Cons
- +Seven-day-a-week telephone support provides reliable assistance for retail operations.
- +Integrated PC-EFTPOS functionality eliminates manual double-keying of payment transactions.
- +Comprehensive inventory tracking supports multi-store and multi-supplier environments.
- +Turnkey service model includes hardware procurement, installation, and on-site training.
- −Pricing is not published, requiring direct contact with the vendor for quotes.
- −Hardware support is restricted to equipment purchased directly from the vendor.
- −The system is primarily designed for the Australian market, which may limit international applicability.
Features
Key features
- Inventory Management
- Tracks products by group, item, season, store, and supplier to maintain accurate stock levels.
- Purchase Order Management
- Produces and tracks purchase orders, reconciling delivery dockets against supplier invoices.
- Customer Order Processing
- Retrieves customer records for discounts and delivery details, supporting backorders and quotations.
- Touch Screen Technology
- Provides a programmable interface designed to speed up point-of-sale transactions.
- Integrated PC-EFTPOS
- Connects payment terminals directly to the system to eliminate double keying and reconciliation errors.
Additional features
- Daily Close Reports
- Generates end-of-day and banking reports for informed business decision-making.
- Customer Control
- Maintains a database of transaction history for reproduction of invoices and statements.
- EDI Compliance
- Supports electronic data interchange for streamlined supplier communication.
- MYOB Interface
- Integrates with MYOB accounting software for financial data synchronization.
- Loyalty System
- Enables the implementation of customer rewards programs.
- Web Shop Interface
- Connects the POS system with online retail storefronts.
- On-line Help System
- Provides built-in assistance for troubleshooting and system operation.
- Stock Receipting
- Records stock arrivals with invoice numbers and totals to ensure inventory accuracy.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Computerlink
A retail point-of-sale and inventory management system for small to medium enterprises. Features include stock control, customer order processing, purchase order management, and integrated reporting for retail environments.
Computerlink Details
Computerlink's In-App Market Place
Does Computerlink have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
Mini Apps
1. Inventory Management Plugin - Optimize and streamline your inventory tracking processes with this handy add-on.
2. Employee Management App - Keep track of your employees' schedules
attendance
and performance with this convenient plugin.
3. Customer Database Extension - Enhance your customer relationship management by storing and accessing customer data through this add-on.
4. Sales Reporting Tool - Generate detailed reports on your sales performance and trends with this insightful mini-app.
5. Loyalty Program Integration - Encourage repeat business and build customer loyalty with this add-on that enables you to easily implement a rewards program.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), KRW (₩), MXN (Mex$), TRY (₺), ZAR (R)
Pros & Cons
- Seven-day-a-week telephone support provides reliable assistance for retail operations.
- Integrated PC-EFTPOS functionality eliminates manual double-keying of payment transactions.
- Comprehensive inventory tracking supports multi-store and multi-supplier environments.
- Turnkey service model includes hardware procurement, installation, and on-site training.
- Pricing is not published, requiring direct contact with the vendor for quotes.
- Hardware support is restricted to equipment purchased directly from the vendor.
- The system is primarily designed for the Australian market, which may limit international applicability.
Computerlink's Support Options
Email Address
support@computerlink.com.auContact
(07) 2142 1669Documentation
https://computerlink.com.au/supportCommunity Forums
https://community.computerlink.comComputerlink's Alternatives
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