About ConnectPOS
A cloud-based, omnichannel point-of-sale platform for retail and hospitality. Features include real-time inventory management, multi-store synchronization, AI-powered analytics, and headless architecture for custom integrations.
ConnectPOS is a next-generation, cloud-native point-of-sale platform designed for omnichannel retailers ranging from single stores to global enterprises. Built on a MACH (microservices, API-first, cloud-native, headless) architecture, it offers high flexibility and scalability, allowing businesses to customize features to their specific industry needs. The platform excels in unifying online and offline operations, providing real-time inventory synchronization across multiple locations and sales channels. Key capabilities include AI-driven analytics for demand forecasting, robust multi-source inventory management, and support for self-service checkout options. ConnectPOS integrates seamlessly with major e-commerce platforms like Shopify, Magento, and BigCommerce, as well as various ERP and payment systems. While the platform is highly capable, enterprise-level features often require a custom quote, and the depth of the system may present a learning curve for new users. Support is comprehensive, offering 24/7 assistance, documentation, and personalized consulting.
Pros & Cons
- +Robust offline mode ensures business continuity during internet outages.
- +Flexible MACH architecture allows for extensive customization and third-party integrations.
- +Real-time inventory synchronization across multiple physical and online locations.
- +Comprehensive support for global operations with multi-currency and multi-language capabilities.
- −Enterprise-level pricing is contact-sales-only, which may delay evaluation for some buyers.
- −The platform's extensive feature set may require a significant learning curve for new staff.
- −Advanced customization and enterprise features often require professional consulting services.
Features
Key features
- Multi-Source Inventory
- Tracks and synchronizes stock data across multiple physical locations and online channels in real-time.
- Omnichannel Synchronization
- Connects online and offline sales activities into a single database for unified commerce.
- AI-Powered Analytics
- Provides real-time insights and demand forecasting to assist with inventory and sales decisions.
- Headless Architecture
- Built on a MACH structure (microservices, API-first, cloud-native, headless) for flexible customization.
- Offline Mode
- Ensures business operations continue uninterrupted during internet outages.
- Self-Service Automation
- Supports customer-facing kiosks and mobile apps for independent checkout and payment.
Additional features
- Backorder Management
- Enables retailers to continue selling out-of-stock items to ensure uninterrupted revenue.
- Multi-Currency Support
- Handles transactions and receipts in various global currencies.
- Multi-Language Support
- Offers localized interfaces and receipts for global operations.
- Staff Access Control
- Provides flexible permission settings for different user roles.
- Loyalty Program
- Supports reward points, discounts, and customer retention tools.
- Gift Card Management
- Allows creation and redemption of native gift cards.
- Store Credit System
- Manages store credit issuance and redemption.
- Order Fulfillment
- Streamlines processes like BOPIS (Buy Online, Pick Up In-Store).
- Customizable Reporting
- Offers advanced tools to track sales performance and customer behavior.
- Payment Integration
- Supports various gateways including Stripe, PayPal, and Braintree.
Pricing
Monthly plans
Standard
per userUSD 49
- eCommerce integrations
- Product & Order management
- Unlimited payment gateway support
- Reporting & Analytics tools
- Flexible staff access control
- Real-Time sync & offline mode
- 24/7 Support
Advanced
per userUSD 79
- Standard plan features
- Quote & Cart management
- Inventory & Shipping control
- Partial & Gift card payments
- Second screen customer display
- Advanced checkout experience tools
- Loyalty program support
Premium
per userUSD 99
- Advanced plan features
- Stock transfer & Stock-take
- Multi-source Inventory functions
- Multi-currency & Converter support
- Omnichannel & Click Collect
- Custom staff permission
- Discount rules & Priority support
Enterprises
per userContact sales
Custom pricing — contact sales for details
Source: vendor pricing pageAnnual plans
Countries & Languages
Interface languages
Billing currencies
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About ConnectPOS
A cloud-based, omnichannel point-of-sale platform for retail and hospitality. Features include real-time inventory management, multi-store synchronization, AI-powered analytics, and headless architecture for custom integrations.
ConnectPOS Details
ConnectPOS's In-App Market Place
Does ConnectPOS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
17
Mini Apps
1. Loyalty Program Add-On: This add-on allows businesses to create and manage customer loyalty programs
reward points
and discounts to encourage repeat purchases and customer retention.
2. Inventory Management Add-On: This add-on helps businesses track and manage their inventory
including stock levels
order management
and automated reordering.
3. Reporting and Analytics Add-On: This add-on provides businesses with advanced reporting and analytics capabilities
allowing them to track sales performance
customer behavior
and other key metrics to make informed business decisions.
4. E-commerce Integration Add-On: This add-on allows businesses to seamlessly integrate their in-store POS system with their online store
enabling a unified shopping experience for customers across all channels.
5. Employee Management Add-On: This add-on helps businesses streamline employee scheduling
payroll
and performance tracking
ensuring smooth operations and efficient workforce management.
Pricing Options
Plans
Monthly plans
Standard
per userUSD 49
- eCommerce integrations
- Product & Order management
- Unlimited payment gateway support
- Reporting & Analytics tools
- Flexible staff access control
- Real-Time sync & offline mode
- 24/7 Support
Advanced
per userUSD 79
- Standard plan features
- Quote & Cart management
- Inventory & Shipping control
- Partial & Gift card payments
- Second screen customer display
- Advanced checkout experience tools
- Loyalty program support
Premium
per userUSD 99
- Advanced plan features
- Stock transfer & Stock-take
- Multi-source Inventory functions
- Multi-currency & Converter support
- Omnichannel & Click Collect
- Custom staff permission
- Discount rules & Priority support
Enterprises
per userContact sales
Custom pricing — contact sales for details
Source: vendor pricing pageAnnual plans
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN (Mex$), CHF (Fr), HKD (HK$), NZD (NZ$), SGD (S$), KRW (₩), SEK (kr), NOK (kr), DKK (kr), RUB (₽), BRL (R$)
Pros & Cons
- Robust offline mode ensures business continuity during internet outages.
- Flexible MACH architecture allows for extensive customization and third-party integrations.
- Real-time inventory synchronization across multiple physical and online locations.
- Comprehensive support for global operations with multi-currency and multi-language capabilities.
- Enterprise-level pricing is contact-sales-only, which may delay evaluation for some buyers.
- The platform's extensive feature set may require a significant learning curve for new staff.
- Advanced customization and enterprise features often require professional consulting services.
ConnectPOS's Support Options
Email Address
support@connectpos.comDocumentation
https://www.connectpos.com/knowledgebase/Live Chat
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