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Software Status:Active

About Crisp

Crisp is a multichannel messaging platform from Crisp that helps businesses connect instantly with their customers or leads. It provides integrations, an AI chatbot, a shared inbox, campaigns, and analytics so that businesses can manage communications effectively. Crisp allows users to build tailored AI agents in just four steps, centralize all inbound messages, and enable customers to find answers independently. Additionally, it supports automated internal workflows to improve team efficiency. With its reliable features, Crisp is designed for businesses that need to improve customer interactions and simplify communication processes. Key capabilities: integrations AI chatbot shared inbox campaigns analytics Best for: customer support teams that need to manage multichannel messaging effectively.

Crisp Details

Vendor
Crisp
Year Launched
2015
Location
2, Boulevard de Launay, Nantes, Pays de la Loire 44100, FR
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Users
Customer Support Representatives, Sales Representatives, Marketing Teams, Website Administrators, E-commerce Managers, Business Owners
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
customer platform, customer support, customer service, lead generation, live chat software, chatbot software, customer experience software, and helpdesk software

Crisp's In-App Market Place

Does Crisp have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD ($), AUD ($)

Pros & Cons

  • 1. Offers real-time chat support to resolve customer issues quickly
  • 2. Integrates with other platforms for easy communication and data sharing
  • 3. Provides automation tools to streamline customer interactions
  • 4. Offers detailed analytics and reporting features to track performance
  • 5. Enables personalized messaging for better customer engagement
  • 1. Limited customization options for chat widget appearance
  • 2. Steeper learning curve for setting up advanced automation features
  • 3. Occasional glitches or bugs in the chat interface
  • 4. Limited reporting and analytics capabilities compared to other similar platforms

Crisp's Support Options

Email Address

contact@crisp.chat

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