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About CrowdControlHQ

CrowdControlHQ is a community engagement platform from CrowdControlHQ that is built for the public sector. It provides social media listening, social media analytics, and social media scheduling so users can increase engagement, listen to the citizens, and build trust in the community. This platform also includes a caption generator, voice of the community, and new surveys to capture insights effectively. Additionally, the Orlo insights and unified inbox features allow for comprehensive management of community interactions. Key capabilities: social media listening social media analytics social media scheduling caption generator unified inbox Best for: public sector organizations that need to facilitate citizen engagement and gather community feedback.

CrowdControlHQ Details

Vendor
CrowdControlHQ
Year Launched
2013
Location
7A, Centre City, Hill Street, Birmingham, B5 4UA
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Swedish, Norwegian, Danish
Users
Social Media Managers, Marketing Teams, Customer Service Representatives, Public Relations Specialists
Industries Served
Local GovernmentTrending, Central Government, Housing Associations, Charities & Not-for-profits, Higher Education, Healthcare, Policing, Fire & Rescue, Travel & Transport
Tags
Social Media Management, Public Sector, Analytics, Customer Service, AI-Driven Tools, Social Listening.

CrowdControlHQ's In-App Market Place

Does CrowdControlHQ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

GBP (£), EUR (€), USD ($)

Pros & Cons

  • Team Collaboration: Efficiently manages multiple accounts with user-specific roles and permissions.
  • Analytics & Reporting: Provides robust dashboards and raw data export for performance analysis.
  • Ease of Use: Simple onboarding with training materials and intuitive features for scheduling and monitoring.
  • Customer Support: Responsive and timely assistance.
  • Value for Money: Affordable with useful features for social media management.
  • Performance Issues: Slowness with high message volumes or mobile usage.
  • Limited Editing Options: Cannot modify validated posts or images once uploaded.
  • User Interface: Could be more intuitive and user-friendly.
  • Feature Gaps: No app for post validation; lacks direct message assignment to multiple team members.
  • Mobile Limitations: Difficult to use effectively on mobile devices.

CrowdControlHQ's Support Options

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