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Curious Thing

by Curious Thing · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorCurious Thing
Year launched2018
StatusActive
Location477 Pitt Street Sydney, NSW 2000
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trial
Contact salesYES

About Curious Thing

Curious Thing is a voice AI platform that handles inbound and outbound calls for businesses. It answers missed calls, responds to FAQs, and makes follow up or payment reminder calls with a configurable agent personality. The system provides insights from conversations, supports secure payment handling, and integrates with CRM and call center tools. Key capabilities: Automated inbound call handling and FAQs Outbound call campaigns and reminders Custom agent personality and scripts Conversation analytics and insights CRM and call center integration Best for: Businesses that want to automate phone support.

Curious Thing is an innovative Conversational AI platform designed to revolutionize customer engagement and customer service in the Artificial Intelligence space. With its advanced AI technology, Curious Thing stands out for its ability to provide personalized and interactive experiences for users. The user interface of Curious Thing is sleek and intuitive, making it easy for both agents and customers to navigate. The design elements are modern and engaging, enhancing the overall user experience. The platform offers a range of customization options, allowing users to tailor the interface to their specific needs. One of the core functionalities that sets Curious Thing apart from its competitors is its natural language processing capabilities. This enables the platform to understand and respond to customer queries with precision and accuracy. In addition, Curious Thing offers real-time analytics and reporting, giving users valuable insights into customer interactions. In terms of performance, Curious Thing excels in speed, efficiency, and reliability. The platform is able to handle large datasets and complex operations with ease, ensuring that users can streamline their customer service processes effectively.

Pros & Cons

What users like
  • +AI-powered voice assistants: Enhances customer interactions
  • +Real-time summaries: Provides instant call summaries
  • +Scalable solutions: Can handle high call volumes
  • +Custom AI personas: Personalizes customer interactions
  • +Integration capabilities: Works with various systems
What users flag
  • Dependence on internet: Requires stable internet connection
  • Limited to voice: Focuses primarily on voice interactions
  • Privacy concerns: Handling of sensitive customer data

Features

Key features

Answers missed calls
Automatically responds to missed calls on behalf of the user or business.
Handles FAQs
Provides automated responses to frequently asked questions.
Conducts outbound calls
Makes outbound calls for follow-ups, payment reminders, and other purposes.
Customizable
Can be tailored to specific business needs and requirements.

Additional features

Best-in-class B2B voice AI
Utilizes advanced AI technology for natural and effective conversations.
Scalability
Can handle increasing call volumes without compromising performance.
Customized experience
Allows businesses to give their AI agent a unique personality.
Rich insights
Provides valuable data and analytics on customer interactions.
Trusted for payments
Securely handles payment transactions.
Data security
Ensures strict data protection measures.
Integration
Easily integrates with existing CRM systems and call center technology.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
27
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChinese

Billing currencies

🇺🇸USD🇦🇺AUD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇦CAD🇨🇳CNY🇸🇬SGD🇭🇰HKD🇳🇿NZD🇰🇷KRW🇮🇳INR🇹🇭THB🇲🇾MYR🇮🇩IDR🇵🇭PHP🇻🇳VND🇹🇼TWD🇵🇭PHP🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇿🇦ZAR🇧🇷BRL🇦🇷ARS🇲🇽MXN

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