Cybex Enterprise Retail Suite logo

Cybex Enterprise Retail Suite

by Cybex Systems · Since 1986
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCybex Systems
Year launched1986
StatusActive
LocationCybex International, Inc. 1997 Annapolis Exchange Pkwy, Suite 110 Annapolis, MD 21401 United States
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Cybex Enterprise Retail Suite

Cybex Enterprise Retail Suite is a POS software from Cybex Systems that provides comprehensive retail management solutions. It includes Head Office, Point of Sale, and Assortment Planning, so users can efficiently manage their retail operations. The platform supports Business Intelligence and Customer Marketing, helping retailers make data-driven decisions and improve their marketing strategies. With reliable tools for merchandising and analytics, Cybex Enterprise Retail Suite enables retailers to improve their inventory and tailor offers to customer preferences. Key capabilities: Head Office Point of Sale Assortment Planning Business Intelligence Customer Marketing Best for: Retail managers and operators that need integrated solutions for effective store management.

Cybex Enterprise Retail Suite by Cybex Systems is a comprehensive point-of-sale (POS) software designed for retailers seeking to streamline operations, enhance customer experiences, and optimize inventory management. Its primary purpose is to unify sales, inventory, and customer data into a single platform, providing retailers with real-time insights and operational control. Key features include advanced POS functionality, inventory tracking, customer relationship management, reporting and analytics, and multi-store management capabilities, making it suitable for both small and large-scale retail operations. The user interface of Cybex Enterprise Retail Suite is intuitive and user-friendly, featuring a clean layout that simplifies navigation across various modules. Dashboards display critical sales metrics, inventory alerts, and transaction summaries at a glance, allowing staff and managers to make informed decisions quickly. Unique design elements, such as customizable POS screens and touch-optimized interfaces, enhance usability, particularly in fast-paced retail environments where speed is critical. In terms of functionality, Cybex Enterprise Retail Suite excels in providing an end-to-end retail management solution. It supports barcode scanning, multiple payment methods, customer loyalty programs, automated pricing updates, and real-time inventory adjustments.

Pros & Cons

What users like
  • +Designed for maximum throughput, completing transactions in as little as two steps (scan and swipe).
  • +Solves chain store communication issues with an innovative 2-phase, real-time system.
  • +Features secure payment processing using hardware security encryption devices.
  • +Built on the Microsoft SQL Server Engine for reliable, integrated operations.
  • +Offers advanced employee management tools integrated across security and auditing.
What users flag
  • The latest copyright date found is 2017, suggesting a lack of recent updates.
  • Real-time communication depends on available network infrastructure quality.
  • Full benefits require the purchase of other Cybex modules (Head Office, Sales Audit).
  • The system is highly customizable, which may translate to higher setup and maintenance costs.
  • Specific POS features (e.g., refunds, voids) are not listed in the summary.

Features

Key features

Fast, Two-Step Transaction Processing
The intuitive POS interface is designed to finalize most transactions in as little as two steps (scan and swipe) for maximum speed.
Integrated Head Office and Real-Time Communication
Completely integrates with the Cybex Head Office and utilizes an innovative 2-phase multi-mode Internet-based system for fast, reliable chain communication.
Secure and Advanced Payment Processing
Supports secure payment processing utilizing hardware security encryption devices and signature capture for selected processors.
Comprehensive Employee Management Tools
Incorporates tools for employee management within modules like Security, Time and Attendance, Traffic, Sales Audit, and Reports.
Microsoft SQL Server Foundation
Built on the Microsoft SQL Server Database Engine to ensure a robust, reliable, and scalable database environment.
Highly Customizable Interface
The POS is designed to be highly customizable with context-sensitive touch-screen buttons to meet demanding retail needs.

Additional features

Context-Sensitive Touch-Screen Buttons
Buttons on the interface change based on the current context for ease of use.
Microsoft SQL Server Database Engine
Utilizes this engine for its reliable and scalable database.
Completely Integrated with Head Office
Functions as a unified system with the Cybex Head Office module.
Real-Time Communications
Communicates instantly (based on infrastructure) with the Head Office for up-to-date data.
Marketing and Sales Audit Component
Integral part of the Marketing and Sales Audit Advanced Modules.
Highly Customizable
Can be extensively modified to fit the specific requirements of the retailer.
Gift Cards and E-Payments
Supports the use of gift cards and various electronic payment types.
Secure Payment Processing
Ensures all payment transactions are handled securely.
Hardware Security Encryption
Utilizes devices with specialized hardware for payment security.
Signature Capture
Supports the digital capture of customer signatures for applicable transactions.
2-Phase Multi-Mode Internet-Based System
An innovative system that resolves communication issues in chain store environments.
Employee Reports and Security
Tools for managing employee data within reports and security modules.
Employee Time and Attendance
Tracks employee work hours and presence.
Employee Traffic
Likely integrates with customer traffic data for staffing analysis.
Employee Sales Audit
Incorporates employees into the sales audit and validation process.
Advanced Employee Systems
Features advanced tools for comprehensive employee resource management.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
7
Interface languages
9
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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