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Software Status:Active

About Delacon

Delacon is a call tracking and management platform from Delacon that provides insights, management, and analytics for telephone communications. It combines call tracking, call management, and speech analytics so businesses can measure and manage their calls effectively. Delacon helps organizations track call performance, manage customer interactions, and analyze speech data for insights into call quality. Trusted by leading brands worldwide, the platform supports features such as call recording and professional services to ensure reliable performance. Key capabilities: Call Tracking Call Management Call Recording & Speech Analytics Insights IQ Professional Services Best for: businesses that need to measure and improve their telephone communication strategies.

Delacon Details

Vendor
Delacon
Year Launched
1996
Location
Call Tracking Leaders 35 Grafton St, Level 7, Suite 703, Bondi Junction, NSW 2022, AUSTRALIA
Deployment
cloud
Training Options
live online, in person
Countries Served
All Countries
Languages
English, French, Spanish, German, Italian, Portuguese
Users
Marketer, Sales Manager, Call Center Supervisor, Customer Support Representative, Business Owner
Industries Served
Marketing and Advertising, Real Estate, Automotive, Healthcare, Financial Services
Tags
Call Tracking, Call Analytics, Marketing Attribution, Conversion Tracking, Customer Insights, Digital Marketing, Telecommunications, Call Recording

Delacon's In-App Market Place

Does Delacon have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Aud ($), BRL (R$), CAD ($), EUR (€), GBP (£), JPY (¥), USD ($)

Pros & Cons

  • • Provides detailed call tracking and analytics
  • • Helps optimize marketing campaigns and ROI
  • • Offers real-time call data and insights
  • • Integrates with various platforms for comprehensive reporting
  • • Improves customer service and sales performance
  • • Limited integrations with other software platforms
  • • Steeper learning curve for beginners
  • • Occasional glitches and bugs in the system
  • • Lacks advanced reporting features compared to competitors

Delacon's Support Options

Chatbot

Available

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