Dentiflow

Additional features

Appointment Management

Handles the full appointment lifecycle — online booking, confirmations, check-in, intake forms, visit flow and post-visit follow-up — to keep the front desk efficient and patient journeys complete.

Confirmations/Reminders

Sends automated SMS, email, or in-app confirmations and timed reminders with reply handling to cut no-shows and ensure patients arrive prepared.

Client Management

Centralises contact records, communication history, marketing tags and service preferences so reception and business teams personalise outreach and improve retention.

E-Prescribing

Sends prescriptions electronically to patient-preferred pharmacies, enforces safety checks (allergies, interactions), and stores prescription history for reconciliation and audits.

Patient Records Management

Maintains complete, searchable patient charts (demographics, clinical notes, consents, images) with versioning, retention rules and secure access controls for compliance and easy retrieval.

Treatment Planning

Creates structured care plans with diagnoses, stepwise procedures, timelines, assigned tasks and cost estimates so clinicians and patients share one clear roadmap for care.

Medical Billing

Produces coded encounters, prepares and submits electronic claims, manages denials and tracks payments to accelerate reimbursement and reduce billing errors.

Charting

Provides configurable clinical templates and visual charts (vitals, tooth/periodontal charts, progress measures) that update the patient record and support clinical decision-making.

Imaging and X-rays

Captures, stores and displays intraoral and extraoral images and DICOM X-rays with annotation, measurement and integration into the patient record for accurate diagnostics.

Calendar Management

Centralises provider, operatory and resource calendars with conflict detection, buffer rules and color coding to optimise daily schedules and avoid double-booking.

Client Portal

Gives patients secure self-service access to view records, book appointments, complete digital forms, message the clinic and pay invoices without contacting reception.

HIPAA Compliant

Enforces encryption, role-based access, audit logs and secure data handling procedures to protect PHI and meet regulatory requirements.

Reporting & Statistics

Generates operational and clinical dashboards and exportable reports (appointment volume, revenue, treatment uptake, outcomes) to surface trends and inform strategic decisions.

Scheduling

Allocates appointment slots using provider specialties, service durations and business rules, supports online self-booking and waitlists to maximise utilisation and patient access.