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Dentrix Enterprise

by Henry Schein One · Since 1932
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorHenry Schein One
Year launched1932
StatusActive
LocationDentrix Enterprise 1220 South 630 East, Suite 100 American Fork, Utah 84003
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About Dentrix Enterprise

Dentrix Enterprise is a dental practice management software from Henry Schein One that helps manage group dental practices and public health clinics. It combines private DSO and multilocation dental management, public health and institutional dental solutions, and patient payment processing to provide comprehensive practice oversight. The software also includes features such as QuickBill and a free software assessment, allowing practices to evaluate their specific needs and simplify operations effectively. Dentrix Enterprise supports real-time reporting and simplified workflows to improve practice productivity. Key capabilities: patient payments private DSO management multilocation dental management public health solutions QuickBill Best for: dental practices and clinics that need centralized management and reporting solutions.

Dentrix Enterprise by Henry Schein One is a comprehensive dental practice management solution designed specifically for large, multilocation dental practices, public health organizations, and community health centers. Its primary purpose is to centralize patient records, streamline administrative workflows, and enhance care coordination across various departments and clinic locations. Dentrix Enterprise stands out for its scalability and its ability to meet the unique requirements of enterprise-level dental service organizations. Key features include centralized database management, advanced scheduling, patient billing, digital charting, and robust reporting tools tailored to help organizations meet compliance and reporting standards such as UDS (Uniform Data System) and HIPAA. The user interface of Dentrix Enterprise reflects its focus on functionality and efficiency. While it may not boast a modern aesthetic, the layout is well-structured and logically organized for users who frequently manage complex schedules and patient data across multiple clinics. Navigation is relatively intuitive for trained staff, with modules neatly separated into clinical, financial, and administrative sections. The interface facilitates quick access to vital information such as patient history, treatment plans, insurance details, and appointments.

Pros & Cons

What users like
  • +Centralized Control: Manages all locations and data from one system.
  • +Seamless Integration: Connects with many medical systems (HL7).
  • +Efficiency: Streamlines workflows for large practices.
  • +Scalable: Built for growth in multi-location and public health settings.
What users flag
  • Complexity: Extensive features can mean a steep learning curve.
  • Specific Niche: May be overkill for small, single-location practices.

Features

Key features

Centralized Database
Unifies all dental sites into one robust and scalable central database, supporting unlimited providers and locations.
Interoperability (HL7 Data Integration)
Designed to integrate patient health data with various medical software systems like athenahealth, Allscripts, Cerner, and Epic, providing a complete patient health picture.
Streamlined Workflows
Simplifies daily tasks and standardizes clinical and office procedures across multiple sites, improving efficiency.
Real-time Reporting
Offers immediate access to data insights for better decision-making and improved financial outcomes.

Additional features

Multilocation Practice Management
Specifically built to efficiently manage the complexities of large group practices with multiple dental offices, centralizing operations.
Public Health Practice Support
Tailored functionalities to meet the unique needs of public health dental providers and integrated health centers.
Centralized Database
Unifies data from all clinics into one robust and scalable central system, allowing unlimited providers and sites to access shared information.
HL7 Data Integration
Offers extensive interoperability with over 40 medical software platforms (like Epic, Cerner, athenahealth) to provide a complete picture of a patient's health by integrating dental and medical records.
Streamlined Workflows
Simplifies daily tasks and standardizes clinical and administrative procedures across all locations to improve overall efficiency.
Real-time Reporting
Provides immediate access to comprehensive data and actionable insights to help achieve financial goals and optimize practice performance.
Patient Records Management
Efficiently manages patient demographics, treatment plans, medical history, and insurance details in a centralized system.
Scheduling and Appointments
Features robust tools for managing appointments, optimizing workflow, and coordinating schedules across multiple sites.
Clinical Charting
Provides digital charting for clinical procedures, simplifying the recording and tracking of patient treatments.
Dental Billing
Handles all billing functions from a central office, including statements, collections, and electronic insurance claim submission (eClaims).
Patient Health Assessments
Allows for detailed entry of patient health assessments, including vitals, integrated into clinical notes.
Report Updates
Offers updated transaction history in various standard reports like Deposit Slip and Payment Analysis.
Patient Messaging
Enables viewing patient messages through integrated portals like Updox, with options to add information to medical charts.
Password Security
Enhances security with complex password requirements, automatic resets, and user-initiated password resets via security questions.
Patient Engagement
Supports patient engagement through features like patient portals and online appointment scheduling.
ePrescribe
Allows for electronic prescription of medications.
ERA & ERA Auto Import
Streamlines electronic remittance advice processing, with automated import capabilities.
Auto Eligibility
Automatically checks patient insurance eligibility.
LiveChat
Provides direct communication support for users.
WebMD Enhanced Profile
Enhances the practice's online profile.
Customer Telemetry
Gathers data on how the software is used to improve future versions.
Cures Act Compliance
Features designed to support compliance with the Cures Act for health information exchange.
Data Security
Ensures strong data security measures.
Add-On Services
Offers additional services to enhance the core platform.
Free Software Assessment
Provides an initial consultation to assess a practice's needs.
Training & Support
Offers extensive resources for user training and ongoing customer support.
Month End and Task Scheduler
Automates month-end tasks and reports, allowing them to run in the background.
Claim Validation
Improves checkout times by automatically calculating insurance benefits and creating patient statements, also tracking financial responsibility.
Patient Communication Manager
Facilitates easy communication with patients via email, text, and postcards, including appointment confirmations.
Patient Check-ins (Kiosk & Questionnaires)
Streamlines check-in with electronic forms and surveys completed by patients on tablets, importing data instantly.
Document Center
Centralizes storage and retrieval of important documents like EOBs and X-ray images, with easy uploading to claims.
Treatment Planner
Tracks patients throughout their care lifecycle, prints information, manages case acceptance, and contextualizes financial discussions.
Scheduling Assistant
Combines various scheduling lists (Continuing Care, Unscheduled Appointments, ASAP, Treatment Plans, Treatment Request Manager) into one window for efficiency.
Treatment Request Manager
Manages and stores requests for treatment from patients or providers that require scheduled appointments.
Suspended Credits Manager
Centralizes the application of suspended credits to charges, even without specific add-ons.
Family Alerts
Allows assigning alerts to all members of a family for improved customer service or billing tracking.
Medical Alert Enhancements
Allows adding multiple alerts for medications, problems, and allergies from a single window.
Signature Manager Enhancements
Enables direct opening and editing of clinical notes from the signature manager.
DXOne Reporting Module
Provides various reports including Operator Day Sheet, Patient Route Slip, and UDS reports.
Patient Health Exchange Enhancements
Improves ability to read notes for problems, medications, allergies, and procedures from CCDA files to update patient records.
Procedure Code Categories
Increased maximum number of definable procedure code categories.
Duplicate Procedure Warnings
Option to specify whether to allow or suppress warning messages for duplicate procedure codes posted for the same date.
Install Manager
A new standalone program to manage Dentrix Enterprise installations.
Medical Health History Assessments (IHS only)
Enhancements to medical health history assessments with new security rights for opening, signing, exporting, and saving.
Bulk User Provisioning
Allows importing a batch of providers or staff from a CSV file.
Security Right for Deleting Closed Claims
New security right to allow users to delete claims with attached payments or adjustments.
eClaims Enhancements
Improvements to electronic claim submissions, including options to retry locked accounts, global security settings, and messages for skipped claims.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
7
Interface languages
14
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanPortugueseDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD🇲🇽MXN🇳🇿NZD

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