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Software Status:Active

About Deskhero

Deskhero is a customer support software from Deskhero AB designed for e-commerce. It combines AI-powered chatbots, automated response systems, and analytics tools so businesses can improve their customer service efficiency. By utilizing AI technology, Deskhero helps teams respond to inquiries faster, analyze customer interactions, and reduce the workload on support staff. This platform is particularly beneficial for Shopify users looking to improve their customer use with quick and accurate responses. Key capabilities: AI chatbots automated responses customer analytics integration with Shopify multi-channel support Best for: e-commerce businesses that need effective customer support solutions.

Deskhero Details

Vendor
Deskhero AB
Year Launched
2021
Location
Sweden
Deployment
cloud
Training Options
live online
Countries Served
United States, Canada, United Kingdom, Australia, Nigeria
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Customer Service Representatives, Help Desk Agents, Technical Support Specialists, Chatbot Operators
Industries Served
Retail and E-commerce, Education, Technology and Software, Telecommunications, Financial Services
Tags
Artificial Intelligence, Customer Support, Help Desk, Deskhero

Deskhero's In-App Market Place

Does Deskhero have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD (United States Dollar), CAD (Canadian Dollar), GBP (British Pound), AUD (Australian Dollar), NGN (Nigerian Naira)

Pros & Cons

  • Intuitive and user-friendly interface.
  • AI-driven functionalities reduce response times.
  • Comprehensive knowledge base integration.
  • Flexible pricing plans cater to various business sizes.
  • Limited features in the free plan.
  • Advanced features require a higher pricing tier.
  • Dependence on internet connectivity for optimal performance

Deskhero's Support Options

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