digitalAGENCY logo

digitalAGENCY

by Evero · Since 2010
No reviews yet
Active1+ countriesCloud
Quick facts
VendorEvero
Year launched2010
StatusActive
LocationHorsham, Pennsylvania, United States
Countries served1+
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About digitalAGENCY

DigitalAGENCY is an Electronic Health Records (EHR) software from Evero that simplifies IDD care. It provides features such as custom-fitted case management solutions, extensive client satisfaction testimonials, and detailed case studies so agencies can effectively manage care documentation. The platform is designed to meet the unique needs of IDD agencies, offering an adaptable approach to electronic recordkeeping. It also includes information about the leadership team and outreach initiatives to support community involvement. Key capabilities: custom case management client satisfaction testimonials detailed case studies outreach information leadership insights Best for: IDD agencies that need efficient management of care documentation.

eVero's digitalAGENCY™ is a robust, cloud-based Electronic Health Record (EHR) software designed to meet the complex needs of agencies serving individuals with Intellectual and Developmental Disabilities (I/DD). Its core strength lies in creating a 100% paperless ecosystem, unifying disparate data sources into a single, comprehensive database. The web-accessible platform is lauded for its intuitive and easy-to-use interface, which facilitates seamless collaboration among care team members, including staff, individuals, and their families. This centralized system provides robust reporting and analytics, giving users a clear view of an organization's performance, compliance, and revenue. By digitizing documents, automating workflows, and offering real-time data access, digitalAGENCY™ significantly boosts efficiency, reduces administrative burden, and helps ensure agencies remain compliant with strict industry regulations like HIPAA and HITECH. The software’s deployment model is a key aspect of its design. It operates exclusively as a hosted, web-accessible Software-as-a-Service (SaaS) solution, which means there are no on-premise installation requirements. This approach ensures that updates, new features, and bug fixes are delivered to all users in real-time, providing greater control over the development process.

Pros & Cons

Pros
  • Comprehensive all-in-one solution for mental health practices.
  • Strong focus on behavioral health specialties.
  • Built-in telehealth feature eliminates need for third-party apps.
  • Secure and HIPAA-compliant.
  • Excellent customer support availability.
Cons
  • Limited international availability (mainly U.S.-focused).
  • No open in-app marketplace for third-party integrations.
  • Learning curve for new users due to feature-rich system.
  • Mobile app less feature-rich compared to desktop version.
  • Limited customization options for advanced users.

Features

Key features

Scheduling

Manage appointments with automated reminders and calendar syncing.

Billing & Payments

Integrated billing with insurance claim submission and credit card processing.

Notes & Documentation

Specialty-specific note templates and customizable documentation.

Telehealth

HIPAA-compliant video sessions built directly into the platform.

Client Portal

Secure portal for intake forms, billing, and appointment management.

Additional features

Appointment Scheduling

Manage appointments with calendar tools and rescheduling options.

Automated Reminders

Send text, phone, or email reminders to reduce no-shows.

EHR for Behavioral Health

Electronic health records tailored to mental health practices.

Documentation Templates

Specialty-specific templates with customization options.

Electronic Billing

Submit insurance claims electronically with integrated billing features.

Credit Card Processing

Accept and process payments securely within the system.

Telehealth Platform

Provide HIPAA-compliant video therapy sessions.

Client Portal

Allow clients to manage appointments, intake forms, and billing online.

Task Management

Track tasks and to-do items for better workflow organization.

Reporting & Analytics

Generate reports for practice performance and compliance tracking.

Multi-User Support

Enable collaboration across solo and group practices.

Cloud-Based Access

Access securely from any device with internet connectivity.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
10
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB

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