DLCPM is a lab management software from Magic Touch Software designed to improve lab operations. It combines CRM tools, case management, and billing so labs can manage their processes more effectively. With features like client communications, custom reports, and automation, DLCPM provides a complete suite of lab management tools. This software is built specifically for the way labs run, offering three solutions with one purpose: improving lab performance. Key capabilities: integrations client communications custom reports automations complete suite of tools Best for: laboratory managers that need to simplify lab operations.
Magic Touch Software's DLCPM Enterprise is a comprehensive software suite engineered specifically for the dental manufacturing and laboratory industry, serving as a unified platform for managing a lab's entire operational lifecycle. Its core purpose is to elevate efficiency and productivity by providing an all-in-one solution that integrates customer relations, production management, and financial oversight. A key element of its design is a user-friendly and intuitive interface, which simplifies complex tasks and reduces the need for redundant data entry. This approach helps users, particularly technicians, with features like paperless workflows and digital workspaces, streamlining daily operations and minimizing reliance on physical documents. The software's capabilities are extensive, featuring a powerful Customer Relationship Management (CRM) toolbox for tracking all client communications and campaigns, as well as a dedicated Customer Portal that empowers labs to offer seamless service to their doctors. Additional functionalities, such as the Route Manager for real-time pickup and delivery tracking and the Technician Manager for quality control via barcode scanning, underscore its focus on providing a holistic solution.
Combines customer relationship management with production tracking to streamline dental lab operations.
Enables fully digital case management and documentation for improved efficiency and reduced errors.
Provides Technician Bench and Technician Manager modules for task assignment, barcode scanning, quality control, and time tracking.
Allows clients to submit cases, track status, communicate securely, and process payments online.
Tracks and manages real-time pickup and delivery schedules for drivers.
Grants cloud-based access to business data from anywhere on any device.
Facilitates secure communication and case sharing between different labs.
Offers tailored reporting tools and real-time business analytics.
Tracks client accounts, orders, preferences, and case histories in one system.
Organizes production timelines, technician tasks, and delivery dates.
Monitors production quality via scanning and verification processes.
Integrates with carriers to manage logistics and provide delivery updates.
Generates invoices, processes payments, and integrates with QuickBooks.
Supports payment gateways such as Authorize.Net and First Data.
Tracks campaigns, leads, and client outreach from within the system.
Integrates with services like Constant Contact for marketing and messaging.
Provides a digital workspace for technicians to manage assigned work.
Offers barcode scanning, quality checks, and task management.
Enables clients to submit cases, review progress, and handle billing online.
Monitors pickup/delivery routes and driver activities in real time.
Allows browser-based access to the software’s core functions.
Creates secure connections between labs for case transfers and communication.
Works with 3Shape, iTero, MEDIT, Shining3D, and others for CAD/CAM workflows.
Tracks materials, stock levels, and supply orders.
Connects with Avalara and Vertex for automated tax calculation.
Handles multiple cases or transactions simultaneously for speed and efficiency.
Manages outstanding balances and payment follow-ups.
Generates scheduled reports and notifies staff of important updates.
Supports secure team messaging within the lab.
Allows complex searches across all system data.
Supports customized pricing for specific clients or case types.
Ensures documentation and workflows meet DAMAS quality standards.
Logs methods and techniques used for each dental product.
Enables creation of unique reports based on lab-specific KPIs.
Displays real-time business performance metrics.
Works with UPS, FedEx, USPS, and others for shipment management.
Logs campaign performance and client engagement.
Supports exporting reports and records to various file formats.
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DLCPM is a lab management software from Magic Touch Software designed to improve lab operations. It combines CRM tools, case management, and billing so labs can manage their processes more effectively. With features like client communications, custom reports, and automation, DLCPM provides a complete suite of lab management tools. This software is built specifically for the way labs run, offering three solutions with one purpose: improving lab performance. Key capabilities: integrations client communications custom reports automations complete suite of tools Best for: laboratory managers that need to simplify lab operations.
Does DLCPM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
N/A
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Email Address
support@magictouchsoftware.comaxiUm is a specialized dental practice management and electronic health record (EHR) solution purpose-built for…
OrthoChart is a practice management software from OrthoChart that supports orthodontic offices. It provides scheduling,…