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DocEngage

by DocEngage · Since 2013
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Active1+ countriesCloud
Quick facts
VendorDocEngage
Year launched2013
StatusActive
LocationBangalore, Karnataka 560078, IN
Countries served1+
Languages10
IntegrationsN/A
Free tierN/A
Free trialYES
Contact salesN/A

About DocEngage

DocEngage is a healthcare communication platform from DocEngage that facilitates secure and efficient patient engagement. It provides features such as appointment scheduling, telemedicine consultations, and patient record management so healthcare providers can improve interactions with patients. The platform supports multiple communication channels, ensuring patients can easily reach their healthcare providers. Specifically, it includes a user-friendly mobile app for patients, integration with electronic health records (EHR), and automated reminders for appointments and medication. Key capabilities: appointment scheduling telemedicine consultations patient record management mobile app access EHR integration Best for: healthcare providers that need to improve patient communication and engagement.

DocEngage is a comprehensive healthcare management software built to empower hospitals, clinics, and healthcare professionals with a unified digital platform. Developed in India, it stands as one of the most trusted healthcare brands offering six core products, over thirty applications, and more than one hundred integrations. It is designed to cover the entire ecosystem of healthcare delivery—from hospital management systems (HMS) and electronic health records (EHR) to telemedicine, home healthcare, healthcare CRM (HCRM), and clinic management solutions. With a focus on interoperability and secure data handling, DocEngage delivers efficiency, compliance, and scalability to healthcare institutions of all sizes. The software leverages modern technology to support patient care while helping providers manage their operations effectively. Features like OPD and IPD management, ICU telemedicine, patient portals, CRM systems, and queue management create a connected workflow that minimizes administrative burden and enhances patient engagement. DocEngage also prioritizes security, offering HIPAA compliance, SSL and HTTPS encrypted communications, ISO-certified data storage, and role-based access control. This ensures that patient records and clinical data are kept safe while being readily available to authorized users.

Pros & Cons

Pros
  • Comprehensive all-in-one healthcare management suite.
  • Strong compliance with HIPAA and ISO standards for data security.
  • Wide range of mobile apps for patients and providers.
  • Flexible pricing for individuals, clinics, and large hospitals.
  • Highly customizable with 100+ integrations and APIs.
Cons
  • May require significant training for first-time users due to its wide feature set.
  • Enterprise plans require direct contact, limiting transparency in pricing.
  • Customization requests could increase setup time.
  • Heavy reliance on internet connectivity for cloud-based services.
  • Might be overwhelming for very small clinics needing only basic features.

Features

Key features

Multi-Product Ecosystem – Provides six integrated solutions (Telehealth, HMS, EHR, Clinic, Homecare, and HCRM) to cover the entire healthcare workflow.
Telemedicine Integration – Enables OPD, IPD, ICU, and remote patient monitoring, ensuring care delivery beyond hospital walls.
EHR & Patient Apps – Gives patients access to their health records, prescriptions, and assessments while empowering providers with charting and EMR tools.
Healthcare CRM (HCRM) – Manages leads, patient relationships, feedback, and call centers to improve engagement and retention.
Security & Compliance – Built with HIPAA compliance, SSL/HTTPS encryption, ISO certifications, and role-based access to ensure safe data handling.
Medical & Billing Apps – Provides mobile applications for billing, charting, and managing leads to streamline healthcare administration.
Flexible Pricing Models – Offers user-wise and care center-wise subscription options tailored to practices of varying sizes.

Additional features

Hospital Management System (HMS) – Manages OPD, IPD, lab, pharmacy, and discharge workflows in one platform.
Electronic Health Records (EHR) – Provides charting, EMR, prescriptions, and assessment forms for clinical documentation.
Telehealth Solutions – Delivers virtual consultations, ICU telemedicine, and remote patient monitoring.
Clinic Management – Supports OPD scheduling, queue management, and patient flow.
Homecare Management – Tracks physiotherapy, nursing, and palliative care services for home-based healthcare delivery.
Healthcare CRM – Includes call center tools, patient feedback, and loyalty programs for relationship management.
Patient Portal & Apps – Gives patients control to access data, request appointments, and upload documents anytime.
Inventory & Laboratory Integration – Handles diagnostic centers, lab tests, and stock management.
Security 360 Framework – Combines SSL encryption, ISO-certified cloud centers, and HIPAA compliance for maximum data protection.
Business Intelligence & Analytics – Offers dashboards and reports to analyze operations, improve efficiency, and forecast patient care needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

The Advanced Plan Costs
INR 1/mo
billed monthly

Countries & Languages

1
Countries served
10
Interface languages
2
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇮🇳INR

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