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Software Status:Active

About Drift

Drift is a conversational marketing software from Salesloft, Inc. that helps businesses engage with customers in real time. It provides features such as live chat, chatbot automation, and email integration so users can connect and convert leads more effectively. Drift's capabilities allow for personalized customer interactions, simplify communication, and support sales teams in managing inquiries. The platform is designed to facilitate immediate responses, improving customer use and driving conversions. Drift's infrastructure includes offices in both Atlanta and London, ensuring global customer support. Key capabilities: live chat chatbot automation email integration customer insights analytics Best for: sales teams and marketers that need to engage with website visitors and improve lead conversion rates.

Drift Details

Vendor
Salesloft, Inc.
Year Launched
2015
Location
1180 W Peachtree St NW Suite 2400, Atlanta, GA 30309
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
German, English, French, Spanish
Users
Account Executives, Sales Managers, Marketing Managers, Customer Support Representatives, Lead Generation Specialists, CRM Administrators, AI Sales Assistants, Email Marketing Specialists, Customer Experience Managers, Online Marketing Managers, Chatbot Administrators, Marketing Automation Specialists, Mobile Marketers, Appointment Schedulers
Industries Served
technology, healthcare, and financial services sectors.
Tags
Account Based Marketing, AI Sales Assistant, Appointment Scheduling, Chatbot, Conversational Marketing Platform, Conversational AI Platform, Customer Experience, Email Marketing, Lead Capture, Lead Generation, Lead Management, Live Chat, Marketing Automation, Mobile Marketing, Online CRM, Predictive Lead Scoring, Drift by Salesloft, Inc

Drift's In-App Market Place

Does Drift have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$)

Pros & Cons

  • 1. User-Friendly Interface: Intuitive and easy to navigate.
  • 2. Customization: Allows for customization of chat experiences.
  • 3. Customer Support: Responsive and helpful customer support.
  • 4. Analytics: Provides valuable insights into chat performance.
  • 5. Integration Capabilities: Integrates with other tools and platforms.
  • 1. Pricing: Some users find the pricing to be on the higher side.
  • 2. Feature Limitations: Missing some features like forms or email transcripts.

Drift's Support Options

Chatbot

Available

Drift's Alternatives