About eCasework
ECasework is a case management software from Porism that supports organizations in managing case processes effectively. It includes features such as case tracking, document management, and reporting tools so users can ensure compliance and monitor case progress. eCasework provides customizable templates for different case types, allowing for tailored workflows specific to organizational needs. Additionally, it offers secure access to case files and facilitates collaboration among team members with role-based permissions. Key capabilities: case tracking document management reporting tools customizable templates secure access Best for: organizations that need a comprehensive solution for case management and compliance tracking.
eCasework emerges as a distinguished case management and customer relationship management solution, expertly designed to meet the needs of Councillors, MLAs, AMs, MPs, MSPs, and unions, ushering in a new era of efficiency with Casework 2.0 by eliminating the pitfalls of lost notes, missed communications, and unresolved constituent concerns. Conceived as an all-encompassing platform, it seamlessly integrates the functionalities of a notebook, address book, email system, calendar, and filing cabinet into a singular, cloud-hosted environment, enabling representatives to collect, monitor, and address cases with precision from any location. Boasting ISO 27001:2017 certification for information security and G-Cloud compliance, eCasework provides a fortified framework for managing sensitive constituent interactions, complemented by a 30-day free trial and adaptable pricing structures. Its streamlined design and robust capabilities render it an essential tool for political representatives striving to enhance service quality and constituent contentment. The interface of eCasework is meticulously crafted to prioritize simplicity and accessibility, offering a cloud-based dashboard that synchronizes case details, deadlines, and correspondence effortlessly across computers, tablets, and smartphones, requiring no software installation.
Pros & Cons
- +Easy Case Management – Tracks and organizes casework efficiently.
- +User-Friendly Interface – Simple to navigate and update cases.
- +Collaboration Features – Multiple users can update and access case information.
- +Customizable & Responsive Support – Users' feedback is often implemented.
- +Security & Accessibility – Secure storage for sensitive data with mobile access.
- +Handy Features – Tags, graphs, reminders, and due dates help manage workload.
- −Search Function Limitations – Searching for cases can be cumbersome.
- −Glitches in Updates – Occasional issues with saving and copying from emails.
- −Limited Template Options – No built-in templates for letters and emails.
- −Basic Printing Features – Lacks easy envelope printing functionality.
Features
Key features
- Case Recording and Completion - Enables users to log and finalize cases with ease, ensuring comprehensive tracking from start to finish.
- Contact Channel Consolidation - Unifies all communication channels into one system for streamlined interaction management.
- Issue Tracking - Keeps meticulous records of constituent concerns for effective follow-up and resolution.
- Deadline and Event Organization - Manages schedules and due dates with integrated calendar tools to stay on track.
- File Storage - Securely stores photos, letters, and files related to cases for easy access and reference.
- Timely Reminders - Sends automated notifications to ensure no follow-up is missed, enhancing time management.
- Powerful Search - Provides rapid retrieval of case information using constituent names or keywords for efficiency.
Additional features
- Case Recording and Completion - Facilitates detailed logging and resolution of cases within a unified system.
- Contact Channel Consolidation - Integrates multiple communication streams into a single, manageable interface.
- Issue Tracking - Maintains detailed oversight of people’s issues for consistent monitoring and action.
- Deadline and Event Organization - Organizes tasks and events with a built-in diary to meet deadlines effectively.
- File Storage - Offers encrypted storage for case-related documents, accessible anytime, anywhere.
- Timely Reminders - Delivers automated alerts to prompt timely case follow-ups and updates.
- Powerful Search - Enables quick location of cases and files through advanced search capabilities.
- Email Integration - Allows sending and receiving emails within the platform, linked to specific cases.
- Cloud Accessibility - Ensures all data is available across devices via a secure cloud environment.
- Security Protocols - Implements encryption, 2-factor authentication, and minute-by-minute backups for data protection.
Pricing
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Interface languages
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About eCasework
ECasework is a case management software from Porism that supports organizations in managing case processes effectively. It includes features such as case tracking, document management, and reporting tools so users can ensure compliance and monitor case progress. eCasework provides customizable templates for different case types, allowing for tailored workflows specific to organizational needs. Additionally, it offers secure access to case files and facilitates collaboration among team members with role-based permissions. Key capabilities: case tracking document management reporting tools customizable templates secure access Best for: organizations that need a comprehensive solution for case management and compliance tracking.
eCasework Details
eCasework's In-App Market Place
Does eCasework have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
GBP (£)
Pros & Cons
- Easy Case Management – Tracks and organizes casework efficiently.
- User-Friendly Interface – Simple to navigate and update cases.
- Collaboration Features – Multiple users can update and access case information.
- Customizable & Responsive Support – Users' feedback is often implemented.
- Security & Accessibility – Secure storage for sensitive data with mobile access.
- Handy Features – Tags, graphs, reminders, and due dates help manage workload.
- Search Function Limitations – Searching for cases can be cumbersome.
- Glitches in Updates – Occasional issues with saving and copying from emails.
- Limited Template Options – No built-in templates for letters and emails.
- Basic Printing Features – Lacks easy envelope printing functionality.
eCasework's Support Options
Email Address
hello@ecasework.comeCasework's Alternatives
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