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Software Status:Active

About ECINS

ECINS is a case management software from Northgate Public Services that supports organizations in managing and sharing case data. It provides tools for collaboration, data tracking, and reporting so users can efficiently handle complex cases. The platform is designed to facilitate communication between various stakeholders and ensures that all case-related information is accessible and up-to-date. ECINS is customizable to suit different organizational needs and includes features such as secure messaging, task management, and data analytics. Key capabilities: case tracking secure messaging customizable dashboards reporting tools user management Best for: organizations that need effective case management solutions.

ECINS Details

Vendor
Empowering-Communities
Year Launched
2003
Location
Riverside Business Centre, Riverside Road, Lowestoft, Suffolk, NR33 0TQ, United Kingdom
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Agencies, Schools, Nonprofits, Public sector teams
Industries Served
Social care, Human services, Policing, Education, Community support
Tags
Case management, Multi-agency collaboration, Human services, Social care, Client engagement, Secure data sharing

ECINS's In-App Market Place

Does ECINS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$)

Pros & Cons

  • Supports secure multi-agency collaboration, allowing authorized users to share client data safely.
  • Reduces administrative workload by enabling referral tracking and preventing repeated client data entry.
  • Provides a centralized record system, making client information easily accessible to all partners.
  • Offers real-time information sharing to address public issues and complaints promptly.
  • Allows flexible configuration, letting organizations choose modules relevant to their workflow.
  • Language and terminology are heavily police/crime-focused, limiting accessibility for non-law users.
  • Mapping and analysis of client demographics like ethnicity is not supported in reporting.
  • Interoperability with external systems, such as Niche Police, is currently restricted.
  • Some features require manual data migration for historical records, increasing setup time.
  • Complexity increases with large user numbers, requiring careful management to avoid errors.

ECINS's Support Options

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