Elementool Help Desk logo
0(0 reviews)
Software Status:Active

About Elementool Help Desk

Elementool Help Desk is a project management software from Elementool that focuses on providing web-based project management and business process management tools. It includes ticket tracking, knowledge base management, and reporting features, so teams can manage customer support more effectively. Elementool Help Desk helps businesses simplify their support processes and improve communication with customers. The software is designed for ease of use and gives users the ability to customize workflows and automate task assignments. Key capabilities: ticket tracking knowledge base management reporting tools workflow customization automation features Best for: customer support teams that need to manage inquiries and simplify support processes efficiently.

Elementool Help Desk Details

Vendor
Elementool
Year Launched
Location
Suite #100-673 1201 6th Ave W Bradenton, FL 34205 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English
Users
Manager, IT Support Specialist, Customer Service Representative, End User
Industries Served
Healthcare, IT, Ecommerce
Tags
Help Desk, Elementool, Ticketing System, Customer Support, Issue Tracking

Elementool Help Desk's In-App Market Place

Does Elementool Help Desk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Efficient ticket management system
  • No hidden costs for having a large customer base submitting tickets.
  • Knowledge base for easy access to solutions
  • Lacks a high-performance native mobile app
  • The UI looks like an older generation of web software

Elementool Help Desk's Support Options

Elementool Help Desk's Alternatives