eziplan

Additional features

Client Onboarding and Journey Management

Tools to manage the entire client experience from initial contact to service provision with customisable workflows.

Staff Availability and Flexible Rostering

Allows agencies to manage a flexible workforce by tracking staff availability, qualifications, and assigning appointments via intelligent rostering.

Digital Timesheets & Visitor Verification

Care workers use the mobile app to complete digital timesheets and record clock-in/out times, supporting the Ezitime verification process.

Incident Reporting Workflow

A structured workflow for recording and managing incidents in real-time via the mobile app, ensuring prompt follow-up and compliance.

Client Statements

Functionality to generate clear, up-to-date client statements for HCPs and NDIS packages, maintaining transparency and compliance with IPA.

Integrated Billing and Invoicing

Automates the creation of client invoices from the finalized roster and appointment data.

Support at Home Reform Tools

Dedicated features being developed to manage the upcoming Support at Home Reforms, including budget and contribution management.

Client Feedback (via Monty)

Integrates with the Monty communication platform to gather client feedback and improve service delivery.

Multiple Funding Stream Management

Ability to manage services funded through HCP, NDIS, CHSP, and privately funded clients simultaneously.

Award Interpretation (via Ezipay)

Automates complex pay rules for overtime, shift work, and meal breaks based on Australian awards.

Training and Qualifications Tracking

Maintains a record of staff training and qualifications and restricts rostering if qualifications are expired.

Integrated Financial Reporting

Provides essential financial data and reports for business intelligence and data analysis.