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Software Status:Active

About Feefo

Feefo is a review platform from Feefo that helps businesses and consumers make better decisions based on authentic customer feedback from customer and product reviews. It combines Touchpoints, Invite, Collect, and Display features so businesses can manage and analyze reviews effectively. Moreover, it offers Product and Service feedback, Feefo Social, Review Booster, and AI Replies to facilitate customer engagement and feedback collection. This platform supports businesses in accessing the value hidden in customer voice, allowing them to change feedback and reviews into actionable insights for growth. Key capabilities: Touchpoints Invite Collect Manage Analyze Best for: businesses that need to collect and utilize customer reviews for decision-making.

Feefo Details

Vendor
Feefo
Year Launched
2010
Location
2nd Floor, Walbrook Wharf, 78-83 Upper Thames St., London EC4R 3TD
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Customers, E-commerce businesses, Marketing professionals, Sales teams, Customer support teams
Industries Served
Automotive, B2B, Brands & Manufacturers, Education & Training, Health & Wellbeing, Money & Insurance, Retail, Sports & Entertainment, Travel & Tourism
Tags
Customer reviews, Google Seller Ratings, Business Intelligence, Feedback service, Business Improvement, User Generated Content (UGC), Artificial intelligence, Machine learning, Review Based Advertising, and Business insight

Feefo's In-App Market Place

Does Feefo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AUD ($), CAD ($), EUR (€), GBP (£), USD ($)

Pros & Cons

  • Comprehensive review collection and management tools.
  • Advanced analytics for actionable insights.
  • Seamless integration with popular e-commerce platforms.
  • Customizable review display options.
  • Dedicated customer support team.
  • Implementation may require technical expertise.
  • Some features may require additional configuration.
  • Advanced functionalities may have a learning curve.
  • Limited information on mobile app availability.

Feefo's Support Options

Email Address

marketing@feefo.com

Chatbot

Available

Feefo's Alternatives