About fetch.review
An online review management software designed for businesses to collect, manage, and respond to customer reviews.
fetch.review is an online review management platform built to help businesses enhance their digital reputation. The software focuses on simplifying the process of collecting customer reviews, particularly for Google. Key features include tools to manage multiple business locations from one account, reply to reviews directly within the app, and generate QR codes for in-person review collection. A notable feature is its system for intercepting negative feedback, allowing businesses to address issues privately before a poor review is posted publicly. The platform offers several subscription tiers based on the number of businesses and SMS credits needed, with all plans including a 30-day free trial. It is a web-based application, making it accessible from any browser. Support is available via email, but live chat and phone support are not mentioned.
Pros & Cons
- Offers a 30-day free trial on all paid plans.
- Provides a feature to intercept negative feedback before it becomes public.
- Supports management of multiple business locations from a single dashboard.
- Generates QR codes to facilitate in-person review collection.
- SMS functionality is limited to Australia, New Zealand, the UK, and the US.
- Pricing is only available in USD, which may incur conversion fees for international customers.
- Does not offer live chat or phone support options.
- No specific third-party software integrations are listed on the website.
Features
Key features
Simplifies gathering online reviews to boost a business's online presence.
Intercepts negative feedback privately before it's posted publicly, protecting online reputation.
Allows users to manage reviews for multiple business locations from a single dashboard.
Enables replying to customer reviews directly through the platform.
Provides QR codes for in-store displays or marketing materials to facilitate easy review submission.
Aims to improve local Google ranking and visibility on Google Maps through increased positive reviews.
Additional features
Send review requests to customers via SMS or email.
Control access and permissions for team members within the platform.
A centralized dashboard to view and manage all incoming customer feedback.
Works with major review platforms, with a focus on Google Reviews.
Pricing
Monthly plans
- Connect up to 1 business
- 30 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
- Connect up to 5 businesses
- 150 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
- Connect up to 15 businesses
- 450 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
Custom solutions for large organisations and specialised requirements. Contact sales for a tailored plan.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to fetch.review
Touchpoints
A web application for U.S. federal agencies to collect customer feedback and manage customer experience…
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
.svg){kind=small}
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About fetch.review
An online review management software designed for businesses to collect, manage, and respond to customer reviews.
fetch.review Details
fetch.review's In-App Market Place
Does fetch.review have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Connect up to 1 business
- 30 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
- Connect up to 5 businesses
- 150 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
- Connect up to 15 businesses
- 450 SMS Credits Per Month
- User Management
- Client Feedback Dashboard
- In-App Google Review Management
- QR Code Generator To Collect Reviews
Custom solutions for large organisations and specialised requirements. Contact sales for a tailored plan.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Offers a 30-day free trial on all paid plans.
- Provides a feature to intercept negative feedback before it becomes public.
- Supports management of multiple business locations from a single dashboard.
- Generates QR codes to facilitate in-person review collection.
- SMS functionality is limited to Australia, New Zealand, the UK, and the US.
- Pricing is only available in USD, which may incur conversion fees for international customers.
- Does not offer live chat or phone support options.
- No specific third-party software integrations are listed on the website.
fetch.review's Support Options
fetch.review's Alternatives
Touchpoints
A web application for U.S. federal agencies to collect customer feedback and manage customer experience…
RightSurvey
RightSurvey is a survey software from RightCom that facilitates the creation and distribution of surveys.…
Platform One
Platform One is a cloud-based software platform from Platform One that focuses on providing digital…
