First Choice POS
About First Choice POS
A hybrid point-of-sale system for retail and hospitality businesses. Combines cloud-based management with local hardware to ensure operation during internet outages, featuring inventory tracking, custom reporting, and multi-location support.
First Choice POS is a hybrid point-of-sale solution developed by Benseron Hospitality, designed to serve a wide range of retail and hospitality sectors including apparel, luxury goods, pharmacies, and restaurants. The platform distinguishes itself through a hybrid architecture that combines the accessibility of cloud-based management with the reliability of a local system, ensuring that businesses remain operational even during internet outages. Its core strengths lie in its high degree of customization, allowing users to define custom inventory fields and generate highly specific reports filtered by virtually any data point. The system includes robust inventory management with automated reordering, multi-location synchronization, and comprehensive employee management tools. While the platform is feature-rich, it is particularly well-suited for businesses that require a stable, hardware-integrated solution that can handle complex reporting needs without the limitations of standard, rigid POS templates. Support is provided through a dedicated local team, offering both remote and onsite assistance for setup and daily operations.
Pros & Cons
- +Hybrid system ensures business continuity during internet outages.
- +Highly customizable reporting allows for deep data analysis across any attribute.
- +Supports a wide variety of payment methods including EBT and contactless.
- +Includes comprehensive hardware packages preconfigured for immediate use.
- +Allows for granular control over user access and permissions.
- −Pricing is not publicly disclosed on the website, requiring direct contact for quotes.
- −System setup and customization may require professional installation assistance.
- −Advanced reporting features may have a learning curve for non-technical staff.
Features
Key features
- Hybrid Cloud Architecture
- Maintains operations during internet outages by blending local hardware security with cloud-based data synchronization.
- Customizable Inventory Management
- Allows creation of custom fields for inventory items and supports bulk spreadsheet imports for efficient stock management.
- Automated Reordering
- Tracks low stock levels and triggers alerts to ensure inventory availability for customer demand.
- Advanced Reporting Engine
- Enables filtering and grouping of reports by any data point including location, customer attributes, and sales representative.
- Multi-Location Support
- Manages employees, customers, and inventory across multiple business locations from a centralized interface.
Additional features
- Payment Flexibility
- Supports EMV chip, contactless payments, checks, cash, and EBT processing.
- Employee Management
- Provides tools for scheduling, role-based access control, and performance tracking.
- Gift Card Management
- Supports the issuance and redemption of gift cards within the POS interface.
- Real-Time Inventory Tracking
- Monitors product levels across incoming shipments and outgoing sales in real-time.
- Customizable Reporting
- Allows saving frequently accessed reports for quick retrieval and comparison against historical data.
- Hardware Integration
- Includes preconfigured scanners, printers, signature pads, and customer-facing displays.
- Bulk Data Import
- Facilitates inventory updates using spreadsheet import tools to save time on manual entry.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About First Choice POS
A hybrid point-of-sale system for retail and hospitality businesses. Combines cloud-based management with local hardware to ensure operation during internet outages, featuring inventory tracking, custom reporting, and multi-location support.
First Choice POS Details
First Choice POS's In-App Market Place
Does First Choice POS have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
23
Mini Apps
1. Inventory Management: Helps track and manage inventory levels
monitor stock movement
and set up automatic alerts for low stock items.
2. Loyalty Program: Allows businesses to create and manage loyalty programs for customers
including reward points
discounts
and special promotions.
3. Reporting and Analytics: Provides detailed reports on sales
inventory
and customer data
helping businesses make informed decisions and optimize operations.
4. Employee Management: Helps businesses schedule shifts
track employee hours
and monitor performance metrics such as sales targets and customer service ratings.
5. Online Ordering: Integrates with online ordering platforms to streamline the process of receiving and fulfilling orders from customers.
6. Accounting Integration: Syncs with popular accounting software to simplify bookkeeping tasks such as tracking revenue
expenses
and taxes.
7. Customer Relationship Management (CRM): Stores and analyzes customer data to improve customer service
target marketing efforts
and build long-term relationships with customers.
8. Mobile POS: Allows businesses to process transactions on a mobile device
making it easy to accept payments on-the-go or at events outside of the physical storefront.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr.)
Pros & Cons
- Hybrid system ensures business continuity during internet outages.
- Highly customizable reporting allows for deep data analysis across any attribute.
- Supports a wide variety of payment methods including EBT and contactless.
- Includes comprehensive hardware packages preconfigured for immediate use.
- Allows for granular control over user access and permissions.
- Pricing is not publicly disclosed on the website, requiring direct contact for quotes.
- System setup and customization may require professional installation assistance.
- Advanced reporting features may have a learning curve for non-technical staff.
First Choice POS's Support Options
Email Address
info@firstchoicepos.comContact
718.522.0909First Choice POS's Alternatives
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