About FM Farm
FM Farm is a software platform from Service Farm that focuses on maximizing efficiency and yield in the facility services sector. It combines digital change, systems integration, and SaaS & product development to support various operational processes. The platform enables users to manage contracts effectively, generate quotes and invoices smoothly, and use SharePoint and Power Platform for improved functionality. With FM Farm, organizations can automate their processes, reducing manual workloads and improving accuracy. Additionally, the platform provides reliable solutions tailored to meet the unique needs of the farming industry. Key capabilities: digital change contract management quotes and invoices systems integration Power Platform development Best for: facility service providers that need to improve operational efficiency and management processes.
FM Farm by Service Farm is a focused work-order management solution built to help service teams, facilities departments, and field technicians manage requests, dispatch work, and close jobs faster. Its primary purpose is to centralize incoming service requests, automate task assignment, and provide field crews with the tools they need to complete jobs — key features typically include configurable request intake forms, prioritized work queues, technician scheduling and dispatch, mobile work-order execution, parts and cost tracking, and basic reporting on completion times and SLAs. The user interface is practical and task-oriented: a clear dashboard surfaces open tickets, assigned jobs, and overdue items, while work-order detail screens present customer information, required parts, step-by-step checklists, and notes in a single view. Mobile screens focus on large buttons for status changes, photo attachments, and signature capture, which reduces friction for technicians working in the field. Overall the UI prioritizes speed and clarity over decorative elements, keeping the learning curve short for crews used to paper forms. Functionality centers on the full work-order lifecycle — intake, triage, dispatch, execution, and invoicing.
Pros & Cons
- +Improves efficiency by automating soft Facility Management workflows from quoting to sign-off.
- +Enhances compliance with dedicated modules for OH&S, incident reporting, and mandatory documentation like SWMS.
- +Reduces financial risk and revenue loss through its robust Contract Lifecycle Management system with budget tracking.
- +Boosts field productivity with a mobile app for job management, reporting, and GPS-enabled clocking in/out.
- +Provides actionable business intelligence via custom dashboards and drill-down reports for performance monitoring.
- −The Auditing functionality, which is a key component, is currently scheduled to be released in Q3'24.
- −The text focuses heavily on Soft FM, which might imply limitations for businesses that also require Hard FM features.
- −Integration capabilities are only explicitly mentioned for syncing invoices with external accounting systems.
- −The software's cost structure is not mentioned, making it difficult to assess its financial accessibility for all users.
- −Reliance on mobile devices for field staff features may pose a challenge in low-connectivity areas or for certain users.
Features
Key features
- Comprehensive End-to-End Job Management
- Streamlines the entire workflow from initial client request and quoting through scheduling, execution, compliance, reporting, and sign-off.
- Robust Contract Lifecycle Management (CLM)
- Offers tools to track budgets, monitor actual expenses, reduce risks, and ensure regulatory adherence across the full duration of a contract.
- Mobile Workforce Management (Mobile Accessibility)
- Provides field staff with mobile apps for job reporting, clock-in/out, accessing compliance documents, and creating reports on the go.
- Integrated Occupational Health & Safety (OH&S) Compliance
- Centralizes and digitizes processes for Safe Work Method Statements (SWMS), incident reporting, and hazard analysis to ensure staff safety and regulatory adherence.
- Enterprise Rostering and Timesheets
- Facilitates efficient shift assignment based on availability/skills and accurately records working hours via GPS-enabled clock-in/out for payroll processing.
- Automated Field Staff Onboarding
- Digitizes the process for new field staff to submit profiles, payroll details, declarations, licenses, and certifications in a centralized system.
Additional features
- Invoicing
- Allows for the generation of branded, professional invoices that can be synced with external accounting systems.
- Job Scheduling & Calendar
- Provides a visual interface for efficiently planning, creating, and tracking task assignments.
- Employee & Sub-contractor Onboarding
- Automates the setup of necessary details and documentation for both employed staff and external contractors.
- Request for Contractor Quotes and PO (Subcontractor RFQ Management)
- Simplifies the process of requesting quotes from subcontractors and managing purchase orders.
- Safe Work Method Statements (SWMS)
- Digitizes the creation and access of essential safety documents for on-site work.
- Safe Operating Procedures (SOPs)
- Manages documented procedures to ensure tasks are completed safely and consistently.
- Job Safety Environmental Analysis (JSEA)
- Provides a structured approach for analyzing job tasks to identify safety and environmental risks.
- Incident & Hazard Reporting and Toolbox Talk
- Offers tools for documenting workplace incidents, reporting hazards, and conducting on-site safety discussions.
- Enterprise Rostering & Timesheets
- Systematically plans shifts, manages staff availability, and records actual hours worked for payroll.
- GPS Enabled Clock-in & Out at Sites
- Uses location tracking to verify and accurately record staff arrival and departure times for timesheet purposes.
- Mobile Workforce Management
- Enables the central oversight and control of field staff activities via mobile devices.
- Shift Updates and Job Reporting
- Allows field staff to receive real-time assignment changes and submit reports on completed work.
- Client Reporting and Sign Off
- Facilitates the creation of completed work reports and obtains official customer approval on-site.
- Subtask Checklist Management
- Allows for the breakdown of larger tasks into manageable, trackable steps.
- Workorder and Job Management
- Provides a system for creating, assigning, prioritizing, and tracking tasks in real-time.
- Auditing (Customizable Templates, Scheduled Audits, Mobile Access, Real-Time Reporting - Available Q3’24)
- Enables the creation and execution of tailored inspections to assess quality and compliance, with immediate reporting.
- Service Reports
- Creates reports of completed work on-the-go, including the ability to attach photos and job details for the customer.
- Dashboard & Reporting (Customizable, Drill-Down, Performance Monitoring)
- Generates flexible reports and monitors Key Performance Indicators (KPIs) to gain actionable insights into operations.
- End-to-end process management system for ISO Certification
- Assists businesses in implementing processes that align with ISO standards like ISO 9001 and ISO 45001.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About FM Farm
FM Farm is a software platform from Service Farm that focuses on maximizing efficiency and yield in the facility services sector. It combines digital change, systems integration, and SaaS & product development to support various operational processes. The platform enables users to manage contracts effectively, generate quotes and invoices smoothly, and use SharePoint and Power Platform for improved functionality. With FM Farm, organizations can automate their processes, reducing manual workloads and improving accuracy. Additionally, the platform provides reliable solutions tailored to meet the unique needs of the farming industry. Key capabilities: digital change contract management quotes and invoices systems integration Power Platform development Best for: facility service providers that need to improve operational efficiency and management processes.
FM Farm Details
FM Farm's In-App Market Place
Does FM Farm have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), NZD (NZ$), SGD (S$), HKD (HK$), KRW (₩), INR (₹)
Pros & Cons
- Improves efficiency by automating soft Facility Management workflows from quoting to sign-off.
- Enhances compliance with dedicated modules for OH&S, incident reporting, and mandatory documentation like SWMS.
- Reduces financial risk and revenue loss through its robust Contract Lifecycle Management system with budget tracking.
- Boosts field productivity with a mobile app for job management, reporting, and GPS-enabled clocking in/out.
- Provides actionable business intelligence via custom dashboards and drill-down reports for performance monitoring.
- The Auditing functionality, which is a key component, is currently scheduled to be released in Q3'24.
- The text focuses heavily on Soft FM, which might imply limitations for businesses that also require Hard FM features.
- Integration capabilities are only explicitly mentioned for syncing invoices with external accounting systems.
- The software's cost structure is not mentioned, making it difficult to assess its financial accessibility for all users.
- Reliance on mobile devices for field staff features may pose a challenge in low-connectivity areas or for certain users.
FM Farm's Support Options
Email Address
info@service.farmContact
1800 000 786FM Farm's Alternatives
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