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Software Status:Active

About Foodback

Foodback is a real-time feedback and engagement platform from FOODBACK AS that supports organizations in gathering and analyzing customer insights. It provides tools for customer feedback collection, analytics, and reporting so businesses can make informed decisions. Designed for various industries, Foodback enables users to receive immediate responses from clients and track engagement metrics effectively. This data-driven approach assists companies in understanding customer preferences and improving service quality. Key capabilities: feedback collection analytics dashboard reporting tools customer engagement tracking real-time notifications Best for: businesses and organizations that need to gather and analyze customer feedback efficiently.

Foodback Details

Vendor
FOODBACK AS
Year Launched
2013
Location
Sandnes GRENSEVEIEN 21, 4315 SANDNES, NORWAY
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, Italian, German, Portuguese, Dutch, Japanese, Chinese, Korean, Russian, Turkish
Users
Marketing Managers, Customer Experience Managers, Restaurant / Hospitality Managers, Product Managers, Data Analysts
Industries Served
Hospitality, Consumer Goods
Tags
Feedback, AI analytics, Hospitality, Customer engagement, Surveys, Gamification, Data-driven, Real-time insights

Foodback's In-App Market Place

Does Foodback have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), RUB (₽)

Pros & Cons

  • Easy to implement and fast setup
  • Engaging, gamified survey options
  • Powerful AI-driven analytics
  • Multichannel survey distribution
  • Highly customizable
  • Pricing details not publicly available
  • May require some technical setup for integrations
  • Over-reliance on digital engagement may exclude less tech-savvy customers
  • Limited information on offline support options
  • Can be complex for small businesses initially

Foodback's Support Options

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