About Formilla.com
Formilla.com is a live chat software from Formilla.com that provides real-time customer support solutions. It offers features such as chat widget customization, visitor tracking, and analytics so businesses can engage with their customers effectively. The platform also supports integrations with popular CRM systems and email marketing tools for simplified communication. Formilla.com allows businesses to monitor website visitors and chat with them instantly, improving response times and customer satisfaction. Key capabilities: chat widget customization visitor tracking analytics CRM integrations email marketing tool integrations Best for: businesses that need to improve customer engagement and support on their websites.
Formilla.com Details
Formilla.com's In-App Market Place
Does Formilla.com have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Easy to Use: Many reviewers highlighted the user-friendly interface and ease of integrating Formilla with various platforms.
- Great Customer Support: Several users mentioned the helpfulness and responsiveness of Formilla's customer support team.
- Affordable Pricing: Compared to some competitors, Formilla was considered to be a good value for the features offered (especially by users on the free trial).
- Mobile App: The mobile app allows agents to manage chats on-the-go, which many users found convenient.
- Real-time Visitor Monitoring: This feature enables proactive chat invitations and better understanding of customer behavior.
- Canned Messages and Chatbots: These features improve efficiency by providing pre-written responses to common questions and automating interactions.
- Detailed Visitor Information: Provides insights into visitor behavior for better customer targeting and personalization.
- Multiple Integrations: Integrates with popular platforms like WordPress, Wix, and Shopify.
- Occasional Outages: A few users reported experiencing occasional app refreshes and system outages.
- Limited Customization for Blocking Pages: While the software allows blocking pages, it seems to require manual code editing for each webpage, which some users found inconvenient.
- Lack of Advanced Features in Free Version: The reviews suggest the free version may have limited features.
Formilla.com's Support Options
Email Address
support@formilla.comChatbot
Available