About Freshchat
Freshchat is an AI-powered omnichannel messaging platform from Freshworks designed for smarter conversational support. It combines live chat, chatbot solutions, and multilingual support so businesses can effectively communicate with their customers. This platform allows for real-time interactions, improving customer engagement and satisfaction. Additionally, Freshchat offers a free trial that lets users the platform offers platform's capabilities before committing. Key capabilities: live chat chatbot integration multilingual support analytics customizable interface Best for: customer service teams that need to improve their communication efforts with clients across various channels.
Freshchat Details
Freshchat's In-App Market Place
Does Freshchat have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Easy to set up on WordPress website.
- Clean chat interface, simple for team use.
- Increased website conversion and better qualified leads.
- Excellent support team availability.
- Beautiful UI and great features.
- Easy to use with good helpdesk integration.
- Disappointed with the function after signing up.
- Lack of adequate tech support.
- Unsatisfied with the Freddy chatbot.
- Human sales associates sometimes lack knowledge, are rude, or careless.
- Limited and non-extendable automation options.
Freshchat's Support Options
Email Address
support@freshworks.comContact
+1 (855) 747 6767Community Forums
https://community.freshworks.com/