Froged

0(0 reviews)

Software Status:Active

About Froged

Froged is an omnichannel platform for customer service from Froged Technologies that helps businesses launch fast, support better, and grow revenue. It combines omnichannel communication, campaigns, help desk, app integrations, and customer support & success so organizations can effectively manage customer interactions across various platforms. Froged's design allows for both AI-driven and human support, ensuring that customers receive timely assistance. The platform's capabilities enable teams to create targeted campaigns, simplify support operations, and integrate with existing applications for improved functionality. Key capabilities: omnichannel communication campaigns help desk app integrations customer support & success Best for: businesses that need to improve customer service and engagement across multiple channels.

Froged Details

Vendor

Froged Technologies

Year Launched

2019

Location

Calle Concejal Muñoz Cerván 3, Edificio 5, Planta Baja, Málaga, Spain 29004, ES

Deployment

cloud, android

Training Options

documentation, videos, live online

Countries Served

All Countries

Languages

English, Spanish

Users

Chatbot, Contact Center Quality Assurance, Conversational Marketing Platform, Customer Success, Customer Communications Management, Customer Engagement, Customer Experience, Customer Satisfaction, Customer Service, Customer Support, Help Desk, Knowledge Base, Live Chat, Retargeting

Industries Served

E-commerce, Retail, Finance, Technology, Customer Support, Marketing, SaaS, Hospitality, and Healthcare.

Froged's In-App Market Place

Does Froged have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

Excellent for User Tracking & Understanding: The software effectively tracks and provides insights into user behavior, leads, and website visitors.
User-Friendly Interface: The UI is described as "super clean, intuitive, and simple to navigate.
Strong Customer Support: The support team is highly responsive and helpful.

Native Mobile App Limitations: The current native mobile app may not be fully developed or may lack some features. However, the company is working on a new version.