About Fullview
Fullview is an AI customer service platform from Fullview that builds an AI customer service agent that sees, guides, and acts. It provides the ability to create the own AI for customer support, solve any user issue conversationally, and show rather than just tell, so organizations can improve customer interactions. Fullview's autonomous AI agent resolves issues beyond traditional chatbots, allowing for more effective communication and problem resolution. This platform is particularly useful for businesses seeking to improve their customer service capabilities with advanced AI technology. Key capabilities: AI agent creation Conversational issue resolution Visual support demonstration Integration with existing systems Customizable workflows Best for: businesses that need intelligent customer support solutions.
Fullview is a comprehensive software solution designed to streamline client onboarding, enhance customer engagement, improve customer experience, and provide efficient customer support through remote support and screen sharing capabilities. Standout features of Fullview include its intuitive user interface, seamless integration with various tools, and robust performance. The user interface of Fullview is user-friendly, with easy navigation and clearly labeled functions that enhance usability. The design elements are clean and minimalistic, focusing on functionality to ensure a seamless user experience. The interface is customizable, allowing users to tailor the software to their specific needs and preferences. One of the core functionalities that sets Fullview apart from its competitors is its remote support capabilities. Users can easily share their screens with clients or colleagues, enabling real-time collaboration and troubleshooting. This feature is particularly useful for addressing complex issues or providing step-by-step guidance to users. In terms of performance, Fullview excels in speed, efficiency, and reliability. The software can handle large datasets and complex operations without compromising performance. Users can rely on Fullview to deliver consistent results and maintain high levels of productivity.
Pros & Cons
- +Provides context for support teams with session replays.
- +Improves support quality with AI-driven insights.
- +Integrates seamlessly with existing help desk software.
- +Supports multiple platforms, including web, iOS, and Android.
- −Limited information on in-app marketplace or mini apps.
- −No details on the availability of training resources.
- −Specific launch date not provided.
Features
Key features
- Cobrowsing
- Real-time shared browsing and control of user screens within web or mobile apps.
- Session Replays
- Automatic recording of user activity for asynchronous review and issue diagnosis.
- Integrations
- Seamless connection with helpdesk and CRM platforms like Intercom, Zendesk, Freshdesk, Jira, Hubspot, and Salesforce.
- AI-powered Analysis
- Uses AI to analyze support interactions for coaching and QA.
- Security and Compliance
- SOC 2 compliant, GDPR ready, with enterprise-grade security and data redaction capabilities.
- Cross-Platform Support
- Works across web, iOS, and Android devices.
- Console Logs
- Access to user console logs for developer collaboration and issue investigation.
- Screen Sharing
- Ability to share screens on third-party content and websites.
- Annotation Tools
- Features to highlight or draw on screen during cobrowsing sessions.
- Form Filling and Submission
- Collaborative filling and submission of forms.
Additional features
- Cobrowsing
- Real-time shared browsing and control of user screens within web or mobile apps.
- Session Replays
- Automatic recording of user activity for asynchronous review and issue diagnosis.
- Integrations
- Seamless connection with helpdesk and CRM platforms like Intercom, Zendesk, Freshdesk, Jira, Hubspot, and Salesforce.
- AI-powered Analysis
- Uses AI to analyze support interactions for coaching and QA.
- Security and Compliance
- SOC 2 compliant, GDPR ready, with enterprise-grade security and data redaction capabilities.
- Cross-Platform Support
- Works across web, iOS, and Android devices.
- Console Logs
- Access to user console logs for developer collaboration and issue investigation.
- Screen Sharing
- Ability to share screens on third-party content and websites.
- Annotation Tools
- Features to highlight or draw on screen during cobrowsing sessions.
- Form Filling and Submission
- Collaborative filling and submission of forms.
Pricing
Monthly plans
Pro
USD 39
Countries & Languages
Interface languages
Billing currencies
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About Fullview
Fullview is an AI customer service platform from Fullview that builds an AI customer service agent that sees, guides, and acts. It provides the ability to create the own AI for customer support, solve any user issue conversationally, and show rather than just tell, so organizations can improve customer interactions. Fullview's autonomous AI agent resolves issues beyond traditional chatbots, allowing for more effective communication and problem resolution. This platform is particularly useful for businesses seeking to improve their customer service capabilities with advanced AI technology. Key capabilities: AI agent creation Conversational issue resolution Visual support demonstration Integration with existing systems Customizable workflows Best for: businesses that need intelligent customer support solutions.
Fullview Details
Fullview's In-App Market Place
Does Fullview have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Pro
USD 39
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), KRW (₩), INR (₹)
Pros & Cons
- Provides context for support teams with session replays.
- Improves support quality with AI-driven insights.
- Integrates seamlessly with existing help desk software.
- Supports multiple platforms, including web, iOS, and Android.
- Limited information on in-app marketplace or mini apps.
- No details on the availability of training resources.
- Specific launch date not provided.
Fullview's Support Options
Email Address
hello@fullview.ioFullview's Alternatives
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