Genie logo

Genie

by Genie
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Active1+ countriesCloud
Quick facts
VendorGenie
Year launched
StatusActive
Location2232 Alum Rock Ave. Suite 30, San Jose, CA 95116
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Genie

Genie is a dental service platform from Genie that provides a range of oral health care solutions. It includes exam, digital x-ray, cleanings, and extractions, so patients can receive comprehensive dental care in one location. The platform also supports wisdom teeth removal, composite (white fillings), teeth whitening, and root canals, ensuring a wide variety of services to meet various dental needs. Genie prioritizes patient comfort and satisfaction, offering special promotions and appointment requests for added convenience. Key capabilities: Exam Digital x-ray Cleanings Extractions Teeth whitening Best for: individuals and families that need reliable dental services.

Genie is a comprehensive practice management software designed specifically for dental and medical practices. Its primary purpose is to streamline administrative tasks, improve patient care and enhance overall efficiency in the day-to-day operations of a practice. Standout features of Genie include appointment scheduling, patient records management, billing and invoicing, inventory management, and reporting tools. The user interface of Genie is intuitive and user-friendly, making it easy for both new and experienced users to navigate the software. The design elements are clean and organized, with a focus on usability to enhance the overall user experience. The dashboard provides a quick overview of key metrics and tasks, allowing users to access important information with just a few clicks. One of the core functionalities that distinguish Genie from its competitors is its robust reporting tools. Users can generate detailed reports on various aspects of their practice, such as revenue, patient demographics, and appointment history. Additionally, Genie offers innovative features like automated patient reminders, online patient portal, and integration with electronic health records (EHR) systems.

Pros & Cons

What users like
  • +Highly Customizable for Specialists
  • +Developed with specialist clinics in mind, offering flexible modules and adaptable clinical workflows.
  • +Robust Reporting Capabilities
  • +Quick Reports tool enables actionable insights through powerful search and filtering options.
  • +Strong Security and Local Data Hosting
  • +Built to meet industry-grade compliance standards with local data storage for additional peace of mind.
  • +Dedicated Support and Training
  • +Backed by a well-established Australian support team with training resources tailored to new and experienced users.
What users flag
  • No Native Cloud Version
  • Being a desktop-based system, Genie lacks built-in cloud access or mobile optimization (unlike its cloud-based sibling, Gentu).
  • Australian Market Focus
  • Features, support, and compliance are tailored primarily for the Australian healthcare environment.
  • Setup & Migration Can Be Resource Intensive
  • Migration and deployment require assistance from the vendor, which may not suit smaller practices with limited IT resources.
  • Opaque Pricing Model
  • Pricing is not publicly disclosed, requiring a quote for cost information and license tiers.
  • Limited Independent User Reviews
  • There is a lack of detailed feedback from users on third-party review sites, making it harder to gauge real-world experiences.

Features

Key features

Multi-Specialty Desktop Practice Management
A powerful desktop-based system designed for various specialties like OBGYN, orthopaedics, ophthalmology, dermatology, plastic surgery, paediatrics, and more, with customizable workflows and clinical forms.
Advanced Reporting & Quick Reports
Offers a flexible reporting engine that allows custom, ad-hoc reporting across patient records, billing, scheduling, and outcomes.
High-Level Security & Data Compliance
Built with ISO27001-aligned data protection standards and hosted in secure local data centers to ensure data privacy and healthcare compliance.
Australian-Based Support & Training
Provides multiple support channels including phone, email, and live chat, with options for one-on-one training, group sessions, and onboarding guidance.
Migration Assistance & Add-ons via Marketplace
Includes dedicated support for migrating data from other systems, with an integration marketplace offering SMS tools, telehealth, transcription, ePrescribing, and more.

Additional features

Specialty-Specific Modules
Offers tailored features for different medical specialties, along with the ability to build and modify clinical forms and templates.
Custom Quick Reports
Enables rapid generation of custom reports using advanced data queries across all modules.
Email and Task Management Tools
Allows users to send emails from within the platform and manage routine admin tasks like account follow-ups and data archiving.
Multi-Physician & Multi-Location Support
Scalable for clinics with 5 to 100+ users, supporting shared databases and operations across multiple sites.
Add-On Marketplace Integrations
Supports a wide range of integrations including SMS messaging, digital registration, telehealth, lab and radiology connections, transcription services, and AI-powered documentation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
13
Billing currencies

Available in

Australia

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇮🇳INR🇸🇬SGD🇦🇪AED🇲🇽MXN🇧🇷BRL

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