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Software Status:Active

About Giosg

Giosg is an AI-driven software platform from giosg.com that supports customer engagement and sales conversion. It combines AI Agents, live communication tools, and interactive content so organizations can automate customer support, boost sales, and capture more leads. Businesses can automate up to 90% of customer requests and potentially convert twice as many leads into sales using Giosg’s comprehensive features. Additionally, it offers valuable resources such as customer stories, blogs, webinars, and podcasts to further assist users. Key capabilities: AI Agents live chat interactive content lead generation tools resource library Best for: businesses that need to automate customer interactions and improve lead conversion rates.

Giosg Details

Vendor
giosg.com
Year Launched
2011
Location
Valimotie 21, Helsinki, 00380, FINLAND
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Finnish, Swedish, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Polish, Japanese, Chinese, Korean.
Users
Auto Dealers, Marketing Managers, Sales Representatives, Customer Service Representatives, Online Retailers
Industries Served
Auto Dealer, Conversational Marketing Platform, Conversational AI Platform, eCommerce, Lead Capture, Live Chat
Tags
Auto Dealer, Conversational Marketing Platform, Conversational AI Platform, eCommerce, Lead Capture, Live Chat

Giosg's In-App Market Place

Does Giosg have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), SGD (S$), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Ease of use: Giosg is considered easy to use and learn, with a shallow learning curve.
  • Customer service: Many users praise Giosg's excellent customer service, with fast and helpful responses.
  • Good for small and medium businesses (SMBs): Giosg offers a good all-around package with features suitable for SMBs.
  • Multiple website support: Giosg allows managing chats for multiple websites with a single login.
  • Branded chat: Giosg lets you customize the chat window to match your brand.
  • Conversion rates: Some users report seeing an increase in conversions with Giosg.
  • Integrations: Giosg integrates with popular tools like HubSpot CRM, Microsoft 365, Zapier, Zendesk Suite, and Messenger.
  • Chatbots and AI: Giosg offers chatbots and AI functionalities.
  • Interactive content: Giosg allows creating interactive content for engaging website experiences.
  • Limited features compared to competitors: Giosg might have fewer features than some leading live chat software options.
  • Basic reporting: The reporting tools might be less user-friendly and require improvement.
  • No free trial: Giosg doesn't offer a free trial currently.
  • Limited integrations for external reporting: Giosg might lack integrations with some external reporting systems.

Giosg's Support Options

Email Address

support@giosg.com

Chatbot

Available

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