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Giosg

by giosg.com · Since 2011
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ActiveAvailable globallyCloud
Quick facts
Vendorgiosg.com
Year launched2011
StatusActive
LocationValimotie 21, Helsinki, 00380, FINLAND
Countries servedGlobal
Languages14
Integrations15+
Free tier
Free trial
Contact salesYES

About Giosg

Giosg is an AI-driven software platform from giosg.com that supports customer engagement and sales conversion. It combines AI Agents, live communication tools, and interactive content so organizations can automate customer support, boost sales, and capture more leads. Businesses can automate up to 90% of customer requests and potentially convert twice as many leads into sales using Giosg’s comprehensive features. Additionally, it offers valuable resources such as customer stories, blogs, webinars, and podcasts to further assist users. Key capabilities: AI Agents live chat interactive content lead generation tools resource library Best for: businesses that need to automate customer interactions and improve lead conversion rates.

Giosg by [Giosg.com](http://Giosg.com) is a dynamic live chat software that elevates customer engagement and sales capabilities for businesses across various industries. Its powerful combination of live chat, chatbots, artificial intelligence (AI), and interactive content allows businesses to seamlessly interact with customers in real-time. Designed to drive conversions and improve customer service, Giosg provides a variety of sophisticated features that meet the demands of companies striving to enhance customer engagement, boost sales, and streamline customer support. Key features include the customization of chatbots, real-time visitor monitoring, and integration with multiple CRM systems, making it a versatile tool suitable for businesses of all sizes. One of Giosg’s most commendable aspects is its user interface, which is both functional and visually appealing. The clean and intuitive design prioritizes ease of use, making navigation straightforward for users regardless of their technical background. The dashboard’s organized layout enables users to quickly access various features, while the interface’s responsiveness ensures seamless operation on different devices and screen sizes. Notably, Giosg incorporates unique elements such as drag-and-drop customization and real-time updates, which further enhance the user experience.

Pros & Cons

What users like
  • +Ease of use: Giosg is considered easy to use and learn, with a shallow learning curve.
  • +Customer service: Many users praise Giosg's excellent customer service, with fast and helpful responses.
  • +Good for small and medium businesses (SMBs): Giosg offers a good all-around package with features suitable for SMBs.
  • +Multiple website support: Giosg allows managing chats for multiple websites with a single login.
  • +Branded chat: Giosg lets you customize the chat window to match your brand.
  • +Conversion rates: Some users report seeing an increase in conversions with Giosg.
  • +Integrations: Giosg integrates with popular tools like HubSpot CRM, Microsoft 365, Zapier, Zendesk Suite, and Messenger.
  • +Chatbots and AI: Giosg offers chatbots and AI functionalities.
  • +Interactive content: Giosg allows creating interactive content for engaging website experiences.
What users flag
  • Limited features compared to competitors: Giosg might have fewer features than some leading live chat software options.
  • Basic reporting: The reporting tools might be less user-friendly and require improvement.
  • No free trial: Giosg doesn't offer a free trial currently.
  • Limited integrations for external reporting: Giosg might lack integrations with some external reporting systems.

Features

Key features

1. Live chat with AI chatbots for efficient customer service and first-line support.
2. Advanced targeting and routing engine to capture high-quality leads.
3. Chat, video, and voice conversation capabilities to engage customers on-site and increase sales.
4. Web personalization for tailored website experiences.

Additional features

1. Chatbots
Generate leads and automate first-line support with chatbots powered by generative AI.
2. Web Personalization
Create personalized website experiences to better engage visitors.
3. AI Assistants
Leverage AI assistants for enhanced customer interactions.
4. Pop-ups
Design interactive pop-ups to capture leads or deliver targeted messages.
5. Interaction Builder
Build custom conversation flows for chatbots and live chat interactions.
6. One-to-one Video
Facilitate video calls directly within the platform.
7. Shoppable Video
Integrate video content with shopping functionalities for enhanced e-commerce experiences.
8. Lead Generation Bots
Utilize chatbots specifically designed to capture qualified leads.
9. Multi-step Forms
Create multi-step forms to gather detailed information from website visitors.
10. Industry Solutions
Specialized solutions for various industries like automotive, e-commerce, and healthcare.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
14
Interface languages
11
Billing currencies

Interface languages

EnglishFinnishSwedishSpanishFrenchGermanItalianPortugueseDutchRussianPolishJapaneseChineseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇸🇬SGD🇮🇳INR🇷🇺RUB🇧🇷BRL

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