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About Goo.Chat

Goo.Chat is a communication platform from Goo.Chat that focuses on facilitating real-time conversations. It offers features such as instant messaging, video calls, and group chats so users can easily connect with others. The platform supports multiple devices, ensuring accessibility whether on a computer or mobile device. Goo.Chat also includes customizable chat rooms and file-sharing capabilities, allowing users to collaborate effectively. With user-friendly navigation and reliable security measures, Goo.Chat is suitable for both personal and professional use. Key capabilities: instant messaging video calls group chats file sharing customizable chat rooms Best for: individuals and teams that need reliable communication tools for collaboration.

Goo.Chat Details

Vendor
Goo.Chat
Year Launched
Location
Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
Customer Support Agents, Sales Representatives, Technical Support Specialists, Website Administrators, Help Desk Operators.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Support, Live Chat, Google, Chatbot, Communication, Messaging, Real-time support

Goo.Chat's In-App Market Place

Does Goo.Chat have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

Intercom: A customer messaging platform that helps businesses connect with their customers through real-time chat.

LiveChat: A live chat software that allows businesses to communicate with their website visitors in real-time.

Zendesk Chat: A live chat software that enables businesses to provide customer support through chat messaging.

Freshdesk: A customer support software that includes live chat functionality for businesses to engage with their customers.

Drift: A conversational marketing platform that offers live chat capabilities to help businesses connect with their customers.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr.), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩), RUB (₽).

Pros & Cons

  • Works seamlessly with other Google products such as Gmail and Google Analytics
  • Ability to chat with customers in real-time, increasing customer satisfaction and response time
  • Integration with AI-powered chatbots for automated responses and customer support
  • Customizable chat widget to match brand aesthetics and improve user experience
  • Detailed analytics and reporting features to track customer interaction and improve service quality.
  • Limited customization options for chat widget appearance
  • Lack of advanced reporting and analytics features
  • Integration with other third-party tools may be limited
  • Limited support for multiple languages in chat conversations
  • Difficulty in setting up and configuring automated chatbots

Goo.Chat's Support Options

Email Address

support@google.com

Goo.Chat's Alternatives