Groomy logo

Groomy

by Sound Web Solutions · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorSound Web Solutions
Year launched2018
StatusActive
Location65 Louis Street Newington, CT 06111
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Groomy

Groomy is a grooming management software from Sound Web Solutions that assists pet care businesses in managing their operations efficiently. It includes appointment scheduling, client management, and invoice processing so businesses can maintain organization and improve customer interactions. Groomy allows pet groomers to track service history and client preferences, ensuring a personalized use for pets and their owners. Additionally, it provides a reporting feature that helps businesses analyze performance metrics and make informed decisions. Key capabilities: appointment scheduling client management invoice processing service history tracking performance reporting Best for: pet grooming businesses that need to manage appointments, client information, and service details effectively.

Groomy, developed by Sound Web Solutions, is a specialized pet grooming software designed to streamline appointment management, enhance customer communication, and optimize pet care services. Its primary purpose is to simplify the booking process for pet groomers, allowing them to efficiently manage appointments, track client information, and improve overall business operations. Let’s delve into the key features and aspects of Groomy. **User Interface and Ease of Use:** Groomy boasts an intuitive and user-friendly interface. The design prioritizes simplicity, ensuring that even non-technical users can navigate effortlessly. Here are some notable aspects of its user interface: **Clean Layout**: The dashboard presents essential information without clutter, making it easy to access critical features. **Color Coding**: Groomy uses color-coded elements for quick identification of appointment statuses, such as booked, confirmed, or canceled. **Drag-and-Drop Calendar**: The interactive calendar allows groomers to view and manage appointments seamlessly. Drag-and-drop functionality simplifies rescheduling and adjusting time slots. **Functionality and Features:** Groomy offers a robust set of features tailored to pet grooming businesses: **Automated Booking Assistant**: Groomers can set specific business hours and availability.

Pros & Cons

What users like
  • +User-Friendly Interface: Designed with groomers in mind, offering intuitive navigation and functionality.
  • +Comprehensive Features: Includes essential features like client and pet profiles, scheduling, and payment processing (planned).
  • +Customer Support: Provides excellent customer support with quick response times and personalized assistance.
  • +Affordability: Offers competitive pricing compared to similar software options.
  • +Mobile Accessibility: Allows access to client information and scheduling from any internet-connected device.
  • +Improved Efficiency: Streamlines appointment booking and client management processes.
What users flag
  • Limited Payment Integration: Currently lacks a built-in payment gateway, requiring additional setup.
  • Marketing and Awareness: Requires increased marketing efforts to reach a wider audience.
  • Video Length: Explanatory video could be shortened for better engagement.

Features

Key features

Automated Booking Assistant
Calendar limited to specific business hours.
Booking based on groomer availability.
Customizable pet types, breeds, and services.
Appointment times adjusted by breed and service.
Ability to set individual pet/service times.
Notifications and Messaging
Customized notifications (email or text).
Appointment reminders.
Information request messages.
Clients and Pets
Complete customer, pet, and vet profiles.
Appointment history with service details.
Unlimited customers and pets.
Pet vaccination history and alerts.
Pet photos attached to appointments.
Additional Features
Reoccurring appointments.
Pet behavior information and notes.

Additional features

Automated Booking Assistant
Calendar limited to your specific business hours
Booking limited to groomer availability
Groomers can set pet types, breeds and services they offer
Booking times limited based on breed and service
Assign a time to a specific pet/service for availability
Groomers can set the amount of time it takes per breed/service
Set warnings to pop up at check in
Eliminates appointment conflicts
Creates an online appointment book for all groomers
Client Record Keeping
Complete customer, pet, and vet profile with free-form customer notepad
Full appointment history with details of service, appointment notes and optional photos
Unlimited customers and pets for the same monthly price
Pet vaccination history
Unlimited pet photos with option to attach to appointment
Set individual pet times for services to ensure accurate appointment booking windows
Set up recurring appointments for regular customers
Groomy can store pet breed, birthday, behavior information and free form notes
Access to profiles of clients and pets and entire appointment history from any device.
Customers can complete their pet's profile. They can choose the time slot and groomer that works best for them.
Business Reports and Analytics
Metrics that measure number of clients, pets, and appointments
Percentages of business capacity
Revenue breakdowns
Track and report No Call/No Shows
Run Commission Reports for all Groomer

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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