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Software Status:Active

About Guest Suite

Guest Suite is a presence management software from Guest Suite that helps manage local visibility for businesses. It combines presence management, review management, and feedback management so companies can improve their online reputation and reach their target audience effectively. The platform also includes bulk editing of Google listings and one-click local SEO improvements to ensure business information is accurate and improved for search engines. With over 10,000 clients, Guest Suite provides trusted solutions backed by market experts. Key capabilities: Presence Management Review Management Feedback Management Bulk Google Listing Editing Local SEO improvement Best for: businesses that need to improve their local visibility and reputation management.

Guest Suite Details

Vendor
Guest Suite
Year Launched
2013
Location
10 rue Magdeleine, NANTES, Loire-Atlantique 44200, FRANCE
Deployment
cloud, on premise, windows, linux
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
French
Users
Small Businesses, Medium-sized Businesses, Large Enterprises
Industries Served
Hospitality, Real Estate, Healthcare, Automotive, Retail
Tags
Reputation Management, Customer Feedback, Review Management, Hospitality, Real Estate.

Guest Suite's In-App Market Place

Does Guest Suite have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), KRW (₩)

Pros & Cons

  • Centralized Review Management: Gathers reviews from various platforms into a single dashboard, simplifying monitoring and response efforts.
  • Direct Platform Response: Allows businesses to respond to reviews directly within the tool on supported platforms.
  • Customizable Surveys: Enables creation of personalized customer satisfaction surveys to gather valuable feedback.
  • "Booster" Feature: Offers enhanced capabilities (not explicitly detailed) for improved review management.
  • Responsive Customer Service: Provides helpful support in configuring the software and resolving issues.
  • Dated Interface: Some users find the interface to be outdated and not very intuitive.
  • Data Import Challenges: Issues may arise when importing customer data, potentially leading to inaccurate tracking.

Guest Suite's Support Options

Chatbot

Available

Guest Suite's Alternatives